Start date :2019
End date :
Name of responsible governmental body :
  • Ministry of Industry, mines and Energy (MIEM;Ministère de l'Industrie et des Petites et Moyennes Entreprises)
Description :
  • This initiative groups several AI use cases in the Tunisian public sector.
Tunisia flag
Objectives:
  • To present AI use cases in the Tunisian public sector.
OECD AI principle adressed:
  • Investing in AI R&D
  • Fostering a digital ecosystem for AI
  • Building human capacity and preparing for labour market transition
Relevant policy area covered:
  • Public governance
Estimated budget expenditure (range per year):
  • Less than 1M
Background including shifts in the policy initiative:
  • N.A
Policy initiative is a structural reform:
  • No
Evaluated:
  • No
Link to evaluation or reports:
  • N.A
Public access URL:
  • N.A
Funding from the private sector:
  • Yes
Type of evaluation:
  • N.A
Evaluation provides input to:
  • N.A
Evaluation performed by:
  • N.A
Policy instruments :

AI use in the public sector

  • Type : AI use in the public sector
  • Name in English : As per Tunisia's AI Roadmap, in August 2019, the Ministry of Industry and SMEs organised with the Tunisian startup InstaDeep an awareness and training campaign around AI for government officials. This ongoing campaign aims to train 10,000 agents over three years.
  • Description : As per Tunisia's AI Roadmap, in August 2019, the Ministry of Industry and SMEs organised with the Tunisian startup InstaDeep an awareness and training campaign around AI for government officials. This ongoing campaign aims to train 10,000 agents over three years.
  • Country : Tunisia
  • Objectives : To raise awareness on AI and its uses in public administration.
  • Date of deployment : 2019
  • Measures taken to communicate the use of the AI system to citizens (transparency) : Awareness campaign presented at the Tunisia's AI Roadmap Report 2021.
  • Scope of application of the AI project : Central/Federal
  • This use case is most relevant to the following ministry or agency(ies) : Industry and entrepreneurship | Innovation | Science and technology
  • This use case is to perform : Internal functions in government
  • Business function in the public sector : Communication
  • Type of AI application (by output) : Other
  • - Other : Awareness-raising campaign
  • Are academic, private, civil society, trade union, non-governmental, or private organisations involved in the development and implementation of the AI initiative? : Yes
  • - Description : With the assistance of private technology companies.

AI skills and education

  • Type : AI skills and education
  • Name in English : #AI4Leaders
  • Country : Tunisia
  • Type(s) of AI capacity building activity(ies) : STEM Education (e.g. early education programmes; Digital Skills Strategies, Technology and data literacy education programmes)

AI use in the public sector

  • Type : AI use in the public sector
  • Name in English : As per Tunisia's AI Roadmap 2021, the Ministry of Industry and SMEs launched in co-operation with GIZ an AI project aimed at developing an OCR algorithm to digitalise Arabic typing, hence creating a text database for the deliberations of the Parliament since its creation.
  • Description : As per Tunisia's AI Roadmap 2021, the Ministry of Industry and SMEs launched in co-operation with GIZ an AI project aimed at developing an OCR algorithm to digitalise Arabic typing, hence creating a text database for the deliberations of the Parliament since its creation.
  • Country : Tunisia
  • Objectives : To digitalise Arabic typing and create a text database for the deliberations of the Parliament since its creation.
  • Measures taken to communicate the use of the AI system to citizens (transparency) : Presented at the Tunisia's AI Roadmap Report 2021.
  • Scope of application of the AI project : Central/Federal
  • This use case is most relevant to the following ministry or agency(ies) : Public governance
  • This use case is to perform : Internal functions in government
  • Business function in the public sector : ICT management and digital security
  • Type of AI application (by output) : Goal-driven optimisation
  • Are academic, private, civil society, trade union, non-governmental, or private organisations involved in the development and implementation of the AI initiative? : Yes
  • - Description : This project was designed in co-operation with GIZ.

AI use in the public sector

  • Type : AI use in the public sector
  • Name in English : As per Tunisia's AI Roadmap 2021, the Ministry of Industry and SMEs launched in co-operation with the GIZ an AI project in the Tunisian public sector aimed at the creation of a voice-to-text platform able to transcribe in Tunisian dialect the deliberations of the Assembly of the Representatives of the People (ARP).
  • Description : As per Tunisia's AI Roadmap 2021, the Ministry of Industry and SMEs launched in co-operation with the GIZ an AI project in the Tunisian public sector aimed at the creation of a voice-to-text platform able to transcribe in Tunisian dialect the deliberations of the Assembly of the Representatives of the People (ARP).
  • Country : Tunisia
  • Objectives : To transcribe in Tunisian dialect the deliberations of the Assembly of the Representatives of the People (ARP).
  • Measures taken to communicate the use of the AI system to citizens (transparency) : Presented at the Tunisia's AI Roadmap Report 2021.
  • Scope of application of the AI project : Central/Federal
  • This use case is most relevant to the following ministry or agency(ies) : Public governance
  • This use case is to perform : Citizen-facing functions
  • Business function in the public sector : Communication
  • Type of AI application (by output) : Interaction support
  • Are academic, private, civil society, trade union, non-governmental, or private organisations involved in the development and implementation of the AI initiative? : Yes
  • - Description : This project was designed in co-operation with GIZ.

AI use in the public sector

  • Type : AI use in the public sector
  • Name in English : As per Tunisia's AI Roadmap 2021, the Ministry of Industry and SMEs in co-operation with the GIZ launched projects of customer service chatbots that answer FAQs, direct requests to the appropriate area within government and public service, and assist with searching documents:- Agency for the Promotion of Industry and Innovation (APII) Chatbot- Industry Upgrade Program (PMN) Chatbot- National Research and Innovation Program (PNRI) Chatbot- National Trade Registry (RNE) Chatbot- Chatbot for Customs Office
  • Description : As per Tunisia's AI Roadmap 2021, the Ministry of Industry and SMEs in co-operation with the GIZ launched projects of customer service chatbots that answer FAQs, direct requests to the appropriate area within government and public service, and assist with searching documents:- Agency for the Promotion of Industry and Innovation (APII) Chatbot- Industry Upgrade Program (PMN) Chatbot- National Research and Innovation Program (PNRI) Chatbot- National Trade Registry (RNE) Chatbot- Chatbot for Customs Office
  • Country : Tunisia
  • Objectives : To answer FAQs, direct requests to the appropriate area within government and public service, and assist with searching documents.
  • Measures taken to communicate the use of the AI system to citizens (transparency) : Presented at the Tunisia's AI Roadmap Report 2021.
  • This use case is most relevant to the following ministry or agency(ies) : Industry and entrepreneurship | Innovation | Trade
  • This use case is to perform : Citizen-facing functions
  • Business function in the public sector : Communication
  • Type of AI application (by output) : Interaction support
  • Are academic, private, civil society, trade union, non-governmental, or private organisations involved in the development and implementation of the AI initiative? : Yes
  • - Description : This project was designed in cooperation with GIZ.
Last updated : Jan 31, 2024
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