Apple Crash Detection Triggers False Alarms, Disrupts Minnesota Emergency Services

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The information displayed in the AIM should not be reported as representing the official views of the OECD or of its member countries.

Apple's Crash Detection feature on iPhone 14 and Apple Watch models has generated multiple false 911 calls in Minnesota, particularly from snowmobilers and skiers. These false alarms have disrupted emergency response operations, prompting some local officials to urge residents to disable the feature to prevent further strain on emergency services.[AI generated]

Why's our monitor labelling this an incident or hazard?

The crash detection feature uses AI algorithms trained on extensive real-world data to detect crashes and automatically alert emergency services. The system's false alarms have caused emergency services to respond unnecessarily, which constitutes harm to the management and operation of critical infrastructure (emergency services). This is a direct consequence of the AI system's use. Although the system also has life-saving potential, the realized false alarms and resource strain meet the criteria for an AI Incident. Therefore, this event is classified as an AI Incident.[AI generated]
AI principles
SafetyRobustness & digital securityAccountabilityTransparency & explainabilityHuman wellbeing

Industries
Consumer productsGovernment, security, and defenceMobility and autonomous vehiclesTravel, leisure, and hospitality

Affected stakeholders
Government

Harm types
Public interestEconomic/PropertyReputational

Severity
AI incident

Business function:
Monitoring and quality controlResearch and development

AI system task:
Event/anomaly detection


Articles about this incident or hazard

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Why's our monitor labelling this an incident or hazard?
The crash detection feature uses AI algorithms trained on extensive real-world data to detect crashes and automatically alert emergency services. The system's false alarms have caused emergency services to respond unnecessarily, which constitutes harm to the management and operation of critical infrastructure (emergency services). This is a direct consequence of the AI system's use. Although the system also has life-saving potential, the realized false alarms and resource strain meet the criteria for an AI Incident. Therefore, this event is classified as an AI Incident.
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Some first responders are asking iPhone users to disable Emergency SOS and crash detection due to influx of false positives

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Why's our monitor labelling this an incident or hazard?
The crash detection and fall detection features in Apple devices rely on AI systems to interpret sensor data and decide when to trigger emergency calls. The false positives have directly led to a large number of unnecessary emergency responses, which is a disruption of critical infrastructure (emergency services) and a harm to community resources. The involvement of AI is explicit and central to the issue. Although the harm is indirect (strain on emergency services rather than physical injury), it fits within the defined harms. Hence, this is an AI Incident rather than a hazard or complementary information.
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Why's our monitor labelling this an incident or hazard?
The Crash Detection feature involves AI systems analyzing sensor data to detect crashes. The false alarms during winter sports and other activities indicate a malfunction or misclassification by the AI system. This has directly led to disruption of emergency responders' operations, which is a form of harm to critical infrastructure management and operation. Therefore, this event meets the criteria for an AI Incident due to the realized harm caused by the AI system's malfunction.
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Apple's Crash Detection feature is triggering false 911 calls from snowmobiling

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Why's our monitor labelling this an incident or hazard?
The Crash Detection feature involves AI components such as accelerometer and gyroscope data processing to infer crashes and trigger emergency calls. The false activations represent a malfunction of the AI system's detection capabilities, directly causing harm by overwhelming emergency services with false alarms. This fits the definition of an AI Incident because the AI system's malfunction has directly led to harm to communities through disruption of emergency response operations.
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Apple Crash Detection now causing problems in Minnesota | AppleInsider

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Why's our monitor labelling this an incident or hazard?
The Crash Detection feature is an AI system that uses sensor data and algorithms to detect crashes. The article reports multiple false alarms triggering emergency responses, which disrupt emergency services and divert resources from real emergencies. This disruption of critical infrastructure management (emergency response) is a recognized harm under the AI Incident definition (b). The AI system's malfunction (false positives) is the direct cause of these disruptions. Although no physical injuries are reported, the operational harm and resource waste are significant and clearly articulated. Hence, the event is classified as an AI Incident.
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Apple Crash Detection now causing problems in Minnesota - General Discussion Discussions on AppleInsider Forums

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Why's our monitor labelling this an incident or hazard?
The Crash Detection feature is an AI system that uses sensor data and algorithms to detect crashes. The false alarms represent a malfunction of this AI system, leading to disruption of emergency response operations, which is harm to community safety and emergency management (harm category b and d). The article documents multiple instances of false alarms causing emergency responders to waste time and resources, which is a direct consequence of the AI system's malfunction. Hence, this is an AI Incident rather than a hazard or complementary information.
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What is iPhone Crash Detection and How to Turn it Off (When Necessary)

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Why's our monitor labelling this an incident or hazard?
The iPhone Crash Detection feature qualifies as an AI system because it processes sensor data to detect crashes and trigger emergency responses automatically. The article mentions that the feature has helped people in real crashes, indicating realized benefits and harm mitigation, but it does not describe a specific new incident of harm caused by the AI system. It also discusses false activations as a known issue but does not report actual harm or disruption caused by these false positives. The main focus is on explaining the feature and advising users on when to disable it to prevent false alarms. This fits the definition of Complementary Information, as it provides supporting context and user guidance related to an AI system's deployment and impact, without reporting a new AI Incident or AI Hazard.
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Apple Crash Detection now causing problems in Minnesota (news@appleinsider.com (Andrew Orr)/AppleInsider)

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Why's our monitor labelling this an incident or hazard?
Crash Detection is an AI system that analyzes sensor data to detect severe crashes and automatically contacts emergency services. The false alarms have directly led to disruption in emergency communication centers, which manage critical infrastructure for public safety. Although no physical injury or harm is reported, the disruption to emergency services qualifies as harm under the framework. Therefore, this event is classified as an AI Incident due to the AI system's malfunction causing operational disruption.
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Why's our monitor labelling this an incident or hazard?
The crash detection and fall detection features rely on AI systems to interpret sensor data and decide when to call emergency services. The false positives represent a malfunction or erroneous output of these AI systems, which indirectly disrupts emergency services by causing unnecessary calls and resource allocation. This fits the definition of an AI Incident as the AI system's malfunction has directly or indirectly led to disruption of critical infrastructure management (emergency response).
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Why's our monitor labelling this an incident or hazard?
The car crash detection feature uses AI to analyze sensor data and detect accidents. The frequent false alarms represent a malfunction of the AI system, causing indirect harm by wasting emergency response resources and potentially delaying real emergencies. Although no direct injury or disruption has been reported, the scale of false alarms (700+ cases) and the call for users to disable the feature during extreme activities indicate a credible risk of harm or disruption. Therefore, this qualifies as an AI Hazard rather than an AI Incident, as the harm is plausible but not confirmed as materialized.
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Why's our monitor labelling this an incident or hazard?
The 'car crash detection' feature involves AI systems processing sensor data to detect accidents and automatically notify emergency services. The frequent false alarms have caused real-world harm by overloading emergency responders and wasting resources, which fits the definition of an AI Incident due to indirect harm to communities and disruption of critical infrastructure (emergency response). Apple's ongoing efforts to fix the issue do not negate the realized harm. Therefore, this event qualifies as an AI Incident.
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苹果官方表示正收集相关反馈 以遏制"车祸检测"误报问题

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Why's our monitor labelling this an incident or hazard?
The 'car crash detection' feature is an AI system that analyzes sensor data to detect accidents. Its malfunction, causing frequent false alarms especially during activities like skiing, has directly led to harm by wasting emergency response resources and causing operational disruption. This fits the definition of an AI Incident as the AI system's malfunction has directly led to harm (disruption of emergency services and potential risk to community safety).
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苹果官方表示正收集相关反馈,以遏制"车祸检测"误报问题

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Why's our monitor labelling this an incident or hazard?
The 'car crash detection' feature is an AI system that infers from sensor data whether a crash has occurred and triggers emergency calls. The false positives described have directly led to emergency service disruptions and unnecessary deployment of resources, which constitutes harm to communities and public safety. Therefore, this qualifies as an AI Incident due to the AI system's malfunction causing realized harm.
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Why's our monitor labelling this an incident or hazard?
The collision detection feature relies on AI algorithms trained on extensive real-world data to detect severe crashes and automatically call emergency services if the user is unresponsive. However, the system is misclassifying skiing falls as crashes, triggering false emergency calls. This misuse or malfunction of the AI system directly causes harm by overwhelming emergency dispatch centers and potentially diverting resources from real emergencies, fulfilling the criteria for an AI Incident under harm to communities and disruption of critical infrastructure.
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Why's our monitor labelling this an incident or hazard?
The collision detection feature is an AI system that automatically detects crashes and initiates emergency calls. Its malfunction or false positives have directly caused an increase in false emergency calls, leading to operational disruption of critical emergency infrastructure and unnecessary deployment of rescue resources. This fits the definition of an AI Incident because the AI system's malfunction has directly led to harm in the form of disruption to critical infrastructure and potential risk to public safety. Apple is seeking feedback to mitigate this issue, but the harm is already occurring.
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Why's our monitor labelling this an incident or hazard?
The crash detection feature is an AI system designed to detect severe crashes and automatically call emergency services. Its malfunction (false positives during certain activities) has directly led to an influx of false 911 calls, which harms emergency response operations by wasting resources and potentially delaying responses to real emergencies. This fits the definition of an AI Incident because the AI system's malfunction has indirectly caused harm to public safety management (disruption of emergency services).
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Why's our monitor labelling this an incident or hazard?
The crash-detection feature is an AI system that automatically detects crashes and triggers emergency calls. The article reports a significant increase in accidental 911 calls caused by this feature, leading to operational strain on emergency call centers, which is a disruption of critical infrastructure management. This harm is directly linked to the AI system's use and malfunction (false positives). Hence, the event meets the criteria for an AI Incident.
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Apple's faulty 'Crash Detection' feature dials 911 when skiers take a...

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Why's our monitor labelling this an incident or hazard?
The crash detection feature is an AI system designed to detect serious accidents and automatically alert emergency services. Its malfunction or overly sensitive behavior is causing a significant increase in false emergency calls, which disrupts the management and operation of critical infrastructure (911 centers and emergency responders). The harm is realized and ongoing, not merely potential. Hence, this event meets the criteria for an AI Incident due to direct harm caused by the AI system's malfunction in use.
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Apple iPhone 14 And 14 Pro Models Continue To Send False Crash Detection Alarms: Report

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Why's our monitor labelling this an incident or hazard?
The crash detection feature is an AI-enabled system designed to detect accidents and automatically alert emergency services. The false alarms represent a malfunction of this AI system, directly causing disruption to the management and operation of critical infrastructure (911 emergency services). The increased volume of false emergency calls burdens emergency dispatchers and responders, which constitutes harm under the framework. Therefore, this event qualifies as an AI Incident due to the direct harm caused by the AI system's malfunction.
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Crash Detection false alerts from skiers and snowboarders stressing emergency services

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Why's our monitor labelling this an incident or hazard?
The Crash Detection feature is an AI system that uses sensor data and algorithms to detect crashes and automatically call 911. The false alerts generated by this system during skiing and other activities have directly led to a significant increase in emergency calls that are not genuine emergencies. This has caused disruption to the management and operation of critical infrastructure (911 emergency services), which is a recognized harm under the AI Incident definition. The article details ongoing impacts and responses, confirming that harm is occurring rather than just a potential risk. Hence, the event is best classified as an AI Incident.
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Apple iPhone 14 series' Crash Detection feature continues to raise false alarms from skiers

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Why's our monitor labelling this an incident or hazard?
The Crash Detection feature is an AI system using sensor data to detect crashes and automatically notify emergency services. Its malfunction through false alarms is causing a significant increase in emergency calls, disrupting the management and operation of critical infrastructure (911 dispatch centers). This fits the definition of an AI Incident under category (b) as the AI system's malfunction directly leads to operational disruption. Although no physical injury is reported, the disruption to emergency services is a recognized harm. Therefore, this event is classified as an AI Incident.
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Apple investigating major iPhone 14 and Apple Watch flaw

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Why's our monitor labelling this an incident or hazard?
The Crash Detection feature uses AI to detect severe car crashes and automatically call emergency services. However, it is mistakenly triggering calls during skiing activities, causing a significant increase in unintentional 911 calls. This constitutes a malfunction of the AI system leading to disruption of critical infrastructure (emergency services). Therefore, this qualifies as an AI Incident due to realized harm caused by the AI system's malfunction.
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Apple acknowledges faulty crash detection affecting skiers

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Why's our monitor labelling this an incident or hazard?
The crash detection feature uses an AI algorithm analyzing physical forces to detect car crashes and trigger emergency calls. The false positives leading to unnecessary 911 calls and straining emergency response systems represent indirect harm caused by the AI system's malfunction. This fits the definition of an AI Incident because the AI system's malfunction has directly led to disruption of critical infrastructure (emergency services) and potential harm to people relying on timely emergency response. Therefore, this event qualifies as an AI Incident.
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Apple seeks 911 dispatcher feedback over Emergency SOS skier misfires | AppleInsider

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Why's our monitor labelling this an incident or hazard?
The Crash Detection feature is an AI system designed to detect accidents and automatically call emergency services. The false positives causing unnecessary emergency calls have directly disrupted the management and operation of critical infrastructure (911 call centers), which is a recognized harm under the AI Incident definition. The article reports realized harm (increased false calls and resource strain), not just potential harm, so this qualifies as an AI Incident rather than a hazard or complementary information.
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Apple iPhone 14 Crash Detection feature continues to send false alarms from skiers

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Why's our monitor labelling this an incident or hazard?
The Crash Detection feature is an AI-enabled system that automatically detects severe impacts and triggers emergency calls. Its malfunction in falsely detecting crashes during skiing leads to disruption of critical infrastructure, specifically emergency response services. This constitutes harm under category (b) as it disrupts the management and operation of critical infrastructure (911 emergency dispatch). Therefore, this event qualifies as an AI Incident due to the AI system's malfunction directly causing harm through false emergency calls and resource misallocation.
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iPhone feature blamed for influx of 911 calls from Wisconsin winter enthusiasts

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KXAN.com
Why's our monitor labelling this an incident or hazard?
The event involves an AI system (the crash detection feature on iPhone and Apple Watch) that automatically detects crashes and initiates emergency calls. The system's malfunction (false positives during snowmobiling, ATV rides, and skiing) directly leads to harm by draining emergency response resources and causing disruption to emergency services. Therefore, this qualifies as an AI Incident due to the realized harm caused by the AI system's malfunction.
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iPhone 14 Crash Detection feature continues to send false alarms from skiers

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Why's our monitor labelling this an incident or hazard?
The Crash Detection feature is an AI system designed to detect accidents and automatically contact emergency services. Its malfunction or over-sensitivity is directly causing false emergency calls, which disrupt the management and operation of critical infrastructure (911 emergency services). This constitutes harm under category (b) as it burdens emergency response systems and could delay real emergencies. Therefore, this event qualifies as an AI Incident due to the realized harm caused by the AI system's malfunction in its use phase.
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Apple starts collecting false 911 call dispatcher feedback

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Why's our monitor labelling this an incident or hazard?
The event involves an AI-enabled feature (Crash Detection) that automatically triggers emergency calls based on sensor data and algorithms detecting collisions. The false triggering of emergency calls constitutes a harm related to disruption of emergency services and potential misuse of critical infrastructure resources. Since the AI system's use has directly led to false emergency calls, this qualifies as an AI Incident under the definition of harm to critical infrastructure management and operation. The company's data collection is a response to this harm but does not negate the incident itself.
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Why do skiers keep accidentally calling 911?

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Government Technology
Why's our monitor labelling this an incident or hazard?
The crash-detection feature is an AI system designed to detect car crashes and automatically alert emergency services. Its malfunction—misclassifying skiing falls as car crashes—has directly led to false emergency calls, disrupting emergency dispatch centers. This fits the definition of an AI Incident because the AI system's malfunction has directly led to harm in the form of disruption to critical infrastructure (emergency response). Although no physical injury is reported, the disruption and misuse of emergency resources constitute harm under the framework.
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Apple is reportedly talking with emergency call centers amid complaints that skiers' iPhones and Apple Watches keep triggering 911 calls

2023-01-17
Business Insider Nederland
Why's our monitor labelling this an incident or hazard?
The crash-detection feature is an AI system designed to infer from sensor data whether a crash has occurred and to initiate emergency calls accordingly. The malfunction or misinterpretation of data by this AI system is directly leading to a disruption in the management and operation of critical infrastructure, namely emergency call centers, due to the surge in false emergency calls. This constitutes harm under category (b) as it disrupts critical infrastructure operations. Therefore, this event qualifies as an AI Incident because the AI system's malfunction is causing realized harm, not just a potential risk.
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Apple is reportedly talking with emergency call centers amid complaints that skiers iPhones and App (bnguyen@insider.com (Britney Nguyen)/Insider: Tech)

2023-01-17
Tech Investor News
Why's our monitor labelling this an incident or hazard?
The crash-detection feature is an AI system that automatically triggers emergency calls based on sensor data. The accidental triggering leads to a disruption in emergency call center operations, which fits the definition of harm under (b) disruption of critical infrastructure management and operation. Since the harm is occurring due to the AI system's malfunction or false positives, this qualifies as an AI Incident. The article does not mention any future potential harm or only warnings, so it is not an AI Hazard. It is not merely complementary information because the main focus is on the harm caused by the AI system's malfunction.
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iPhone 14 dials 911; sends false crash alert from skiers OTHERS

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punemirror.com
Why's our monitor labelling this an incident or hazard?
The Crash Detection feature is an AI system designed to infer from sensor data whether a crash has occurred and to automatically dial emergency services. The false alarms represent a malfunction or erroneous output of this AI system, which has directly led to disruption of emergency services (a form of harm to critical infrastructure management) and unnecessary deployment of emergency resources. Therefore, this qualifies as an AI Incident due to the realized harm caused by the AI system's malfunction in generating false emergency alerts.
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Apple's Crash Detection Feature Triggers False 911 Calls At Ski Resorts

2023-02-05
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Why's our monitor labelling this an incident or hazard?
The Crash Detection feature involves AI systems (motion algorithms processing sensor data) that malfunction by falsely detecting crashes, causing automated 911 calls. This misuse directly disrupts critical infrastructure management (emergency dispatch operations), fulfilling the criteria for harm under (b). The false alarms have materialized and are ongoing, not just a potential risk, thus constituting an AI Incident rather than a hazard or complementary information.
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iPhone 14, Apple Watch sending FALSE crash detection alarms to 911!

2023-02-05
HT Tech
Why's our monitor labelling this an incident or hazard?
The crash detection feature uses AI-driven motion algorithms to detect severe crashes and automatically call emergency services. The false alarms have directly led to disruption in emergency dispatch operations, diverting resources from genuine emergencies. This constitutes harm to the management and operation of critical infrastructure (emergency services). Therefore, this event qualifies as an AI Incident due to the AI system's malfunction causing real-world harm.
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A woman said her Apple Watch regularly 'thinks I'm dead' during her spin classes, NYT reports

2023-02-05
Business Insider
Why's our monitor labelling this an incident or hazard?
The Apple Watch's Fall Detection and Crash Detection features rely on AI to interpret sensor data and make real-time decisions about emergencies. The false positives during spin classes have caused emergency services to be flooded with unnecessary calls, disrupting their operations (harm category b). Additionally, the failure to detect a real fall represents a malfunction that could lead to injury or harm to the user (harm category a). Therefore, the event meets the criteria of an AI Incident as the AI system's malfunction has directly and indirectly led to harm and disruption.
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911 dispatchers BURIED under avalanche of false calls from skiers

2023-02-03
Daily Mail Online
Why's our monitor labelling this an incident or hazard?
The crash detection system uses AI algorithms analyzing sensor data (accelerometer, gyroscope, barometer, GPS, microphone) to detect severe crashes and automatically call emergency services. The system's malfunction—misinterpreting ski falls as severe car crashes—has directly caused hundreds of false emergency calls, overwhelming 911 dispatchers and disrupting emergency response operations, which is harm to critical infrastructure management. The involvement of AI is explicit and central, and the harm is realized, not just potential. Hence, this event meets the criteria for an AI Incident.
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Apple Confirms More Problems For iPhone 14, iPhone 14 Pro Buyers

2023-02-04
Forbes
Why's our monitor labelling this an incident or hazard?
The Crash Detection feature is an AI system that uses sensor fusion and motion algorithms to detect crashes and trigger emergency calls. The article reports that false positives are causing emergency call centers to be overwhelmed, delaying response to real emergencies, which is a direct harm to public safety and emergency management infrastructure. Therefore, this event qualifies as an AI Incident due to the AI system's malfunction directly leading to harm and disruption.
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Apple crash and fall tech inundating 911 dispatchers with automated calls, reports say

2023-02-04
Fox News
Why's our monitor labelling this an incident or hazard?
The crash and fall detection features are AI systems designed to detect emergencies and automatically call 911. The article reports that these systems are generating many false emergency calls, overwhelming dispatch centers and diverting resources from actual emergencies. This constitutes a disruption of critical infrastructure (emergency services), which is a recognized harm under the AI Incident definition. The AI system's malfunction (false triggering) is directly causing this harm. Therefore, this event qualifies as an AI Incident.
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Apple crash and fall tech inundating 911 dispatchers with automated...

2023-02-04
New York Post
Why's our monitor labelling this an incident or hazard?
The crash and fall detection features on Apple devices use AI systems to detect emergencies and automatically call 911. The article reports that these AI systems are triggering many false emergency calls, which directly disrupts the management and operation of critical infrastructure—specifically emergency dispatch centers. This disruption constitutes harm under the framework's category (b). Since the AI system's malfunction (false positives) is directly causing this harm, the event qualifies as an AI Incident.
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Hello, what's your emergency? iPhone 14 wrongly dialing 911 on Alberta ski hills | CBC News

2023-02-05
CBC News
Why's our monitor labelling this an incident or hazard?
The crash detection software qualifies as an AI system because it infers from sensor inputs to decide when to trigger emergency calls. The false activations represent a malfunction of the AI system leading to direct harm by overwhelming emergency services and causing operational disruptions. This fits the definition of an AI Incident as the AI system's malfunction has directly led to harm (disruption of critical infrastructure and harm to communities). The article describes realized harm, not just potential harm, and the AI system's role is pivotal in causing these false emergency calls.
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Going skiing? Turn off crash detection on your Apple Watch 8 or iPhone 14

2023-02-04
Tom's Guide
Why's our monitor labelling this an incident or hazard?
The crash detection feature involves AI systems that analyze sensor data to detect crashes and trigger emergency calls. The article reports that the system is malfunctioning in the skiing context, leading to many false emergency calls. This misuse indirectly harms emergency services by diverting resources and potentially desensitizing dispatchers, which is a disruption of critical infrastructure management. Therefore, this event meets the criteria for an AI Incident due to the AI system's malfunction causing indirect harm to emergency response operations.
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Apple Responds to Yet Another Report About iPhone 14's Crash Detection Feature Triggering False 911 Calls

2023-02-03
MacRumors
Why's our monitor labelling this an incident or hazard?
The Crash Detection feature involves AI through its use of sensors and advanced motion algorithms to detect crashes. The false triggering of emergency calls due to misclassification of skiing falls as car crashes is a malfunction or misuse of the AI system's outputs. This has directly led to harm by overwhelming emergency dispatchers and diverting resources from real emergencies, which fits the definition of an AI Incident under harm category (d) - harm to communities or disruption of critical infrastructure (emergency services). Therefore, this event qualifies as an AI Incident.
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Apple's Crash Detection is flooding 911 dispatchers with false alarms

2023-02-03
Android Authority
Why's our monitor labelling this an incident or hazard?
Apple's Crash Detection feature is an AI system designed to detect crashes and alert emergency services. The false alarms flooding 911 dispatchers represent a malfunction or failure of the AI system to accurately detect real crashes, causing significant disruption to emergency response operations. This disruption to critical infrastructure (emergency services) fits the definition of an AI Incident. The report indicates the harm is ongoing and realized, not just potential.
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First responders slam false iPhone Crash Detection alerts: 'I'm struggling to get my daily job done'

2023-02-03
9to5Mac
Why's our monitor labelling this an incident or hazard?
The Crash Detection feature is an AI system that infers from sensor data whether a severe crash has occurred and initiates emergency calls. The false positive activations are directly leading to a disruption in emergency dispatch operations, overwhelming dispatchers and diverting resources from true emergencies. This meets the definition of an AI Incident because the AI system's malfunction (false alarms) is directly causing harm to critical infrastructure management. The article documents realized harm rather than potential harm, so it is not merely a hazard or complementary information.
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Emergency services continue to slam Apple's Crash Detection | AppleInsider

2023-02-03
AppleInsider
Why's our monitor labelling this an incident or hazard?
Crash Detection is an AI system using machine learning and sensor data to detect crashes and trigger emergency calls. The false positives generated by this system are directly causing disruption to the management and operation of critical infrastructure, namely emergency services, by overwhelming call centers with non-emergency calls. Although no physical injury or direct harm to individuals is reported, the strain on emergency services is a clear harm (b) under the definitions. Therefore, this event qualifies as an AI Incident due to the AI system's malfunction leading to operational disruption of critical infrastructure.
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Emergency services continue to slam Apple's Crash Detection - General Discussion Discussions on AppleInsider Forums

2023-02-03
AppleInsider Forums
Why's our monitor labelling this an incident or hazard?
Crash Detection is an AI system using machine learning to detect crashes and automatically call emergency services. The article reports that false alarms from this system are overwhelming emergency responders, causing operational disruption. This disruption to emergency services constitutes harm to critical infrastructure management and operation. The AI system's malfunction (false positives) is directly causing this harm. Hence, the event meets the criteria for an AI Incident.
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There's a Big Problem With Apple's Automatic 911 Calls

2023-02-03
Newser
Why's our monitor labelling this an incident or hazard?
Apple's fall and crash detection features use AI-based algorithms to infer emergencies and automatically place 911 calls unless cancelled. The article reports that these AI systems have caused numerous false emergency calls, overwhelming emergency call centers and distracting from real emergencies. This is a direct harm caused by the AI system's malfunction or erroneous outputs, leading to disruption of critical infrastructure (emergency services). The involvement of AI is explicit in the detection and automatic calling process, and the harm is realized and ongoing. Hence, this qualifies as an AI Incident.
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Apple Watches Are Mistaking Skiing for Car Accidents

2023-02-04
InsideHook
Why's our monitor labelling this an incident or hazard?
The Apple Watch's emergency detection feature involves AI systems that analyze sensor data to detect accidents. The false positives during skiing have directly led to erroneous emergency calls, disrupting emergency response operations and causing inconvenience to users. This fits the definition of an AI Incident because the AI system's malfunction has directly led to harm (disruption of critical infrastructure - emergency services) and harm to communities (false emergency alerts).
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911 dispatchers inundated with distress calls from Apple watches on skiers who are very much alive

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The Salt Lake Tribune
Why's our monitor labelling this an incident or hazard?
The Apple Watch and iPhone 14 use AI-based crash and fall detection systems to automatically call emergency services when a severe incident is detected. However, the system is overly sensitive and frequently misclassifies normal skiing or exercise movements as crashes, leading to numerous false emergency calls. This malfunction directly disrupts the management and operation of critical emergency infrastructure by inundating dispatch centers with false alarms, delaying response to real emergencies, and wasting limited resources. The involvement of AI in the detection and automatic calling process is explicit, and the harm is realized and ongoing. Therefore, this event meets the criteria for an AI Incident.
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Apple Watches, iPhones reporting false emergencies on ski slopes

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The Spokesman Review
Why's our monitor labelling this an incident or hazard?
The Apple devices use AI-based algorithms to detect crashes and falls and automatically call emergency services. However, the system is generating numerous false emergency calls, especially on ski slopes, which is directly disrupting the management and operation of critical infrastructure (emergency services). This fits the definition of an AI Incident because the AI system's malfunction is directly leading to harm in the form of operational disruption and resource diversion in emergency response. The article provides concrete examples and quotes from emergency personnel describing the impact, confirming realized harm rather than just potential risk.
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Apple addresses false 911 calls from Crash Detection feature

2023-02-04
iLounge
Why's our monitor labelling this an incident or hazard?
Crash Detection involves AI systems analyzing sensor data to detect crashes and trigger emergency calls. The false calls have directly led to harm by wasting emergency response resources and potentially delaying real emergency responses, which fits the definition of harm to communities and public safety. The improvements and Apple's response are complementary information but do not negate the fact that harm has occurred. Therefore, this qualifies as an AI Incident due to the realized harm caused by the AI system's malfunction (false positives).
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Apple Watches and iPhones are Placing Dozens of False Distress Calls About Skiers (Slashdot)

2023-02-05
Tech Investor News
Why's our monitor labelling this an incident or hazard?
The AI system in Apple devices is designed to detect crashes and falls and automatically call emergency services. However, it is malfunctioning by misclassifying normal skiing movements as crashes, leading to numerous false emergency calls. This misuse of AI technology directly disrupts emergency dispatch operations, causing harm by diverting resources and potentially delaying responses to real emergencies. The involvement of AI in the malfunction and the resulting harm to critical infrastructure and community safety meets the criteria for an AI Incident.
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NYT: Apples crash alerts are a public nuisance (Philip Elmer-DeWitt/Apple 3.0 - Philip Elmer-DeWitt)

2023-02-04
Tech Investor News
Why's our monitor labelling this an incident or hazard?
The crash detection feature on Apple Watches and iPhone 14s uses AI to detect car crashes and falls, then automatically calls emergency services. The article reports that this AI system is generating numerous false emergency calls, mistaking skiing activity for crashes. This malfunction directly leads to disruption of emergency response operations, which qualifies as harm to community services. Therefore, this event is an AI Incident due to the realized harm caused by the AI system's malfunction.
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First responders slam false iPhone Crash Detection alerts: 'I'm struggling to get my daily job done' (Chance Miller/9 to 5 Mac)

2023-02-04
Tech Investor News
Why's our monitor labelling this an incident or hazard?
The Crash Detection feature on iPhone and Apple Watch uses AI algorithms to detect potential car crashes and automatically initiate emergency calls. The false alarms generated by this AI system are directly leading to disruption in the management and operation of critical infrastructure, specifically emergency response services. This constitutes harm under the definition of AI Incident (disruption of critical infrastructure). Therefore, this event qualifies as an AI Incident due to the AI system's malfunction (false positives) causing real-world harm to emergency services operations.
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Apple Responds to Yet Another Report About iPhone 14s Crash Detection Feature Triggering False 911 (Joe Rossignol/MacRumors)

2023-02-03
Tech Investor News
Why's our monitor labelling this an incident or hazard?
The Crash Detection feature involves AI systems that analyze sensor data to detect crashes. The false activations represent a malfunction of the AI system, leading to a significant disruption in emergency services by diverting resources to false alarms. This meets the definition of an AI Incident as the AI system's malfunction has directly led to harm in the form of disruption to critical infrastructure (emergency dispatch and response).
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Apple crash and fall tech inundating 911 dispatchers with automated calls, reports say - 1010 WCSI

2023-02-04
1010 WCSI
Why's our monitor labelling this an incident or hazard?
Apple's crash and fall detection features use AI to detect emergencies and automatically call 911. The article reports that these features are generating many false emergency calls, overwhelming dispatch centers and diverting resources from actual emergencies. This constitutes a disruption of critical infrastructure management and operation, which fits the definition of an AI Incident. The AI system's malfunction (false positives) is directly leading to this harm.
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Apple Watch, iPhone 14 users complain about unnecessary calls to emergency services during skiing, other sports activities

2023-02-06
O'Grady's PowerPage
Why's our monitor labelling this an incident or hazard?
The Apple Watch and iPhone 14 use AI-based crash detection algorithms to identify severe car crashes or falls and automatically call emergency services. However, the system is mistakenly interpreting vigorous sports movements as crashes, leading to false emergency calls. This malfunction has directly caused disruption to emergency dispatch operations, a form of harm to critical infrastructure management. The involvement of AI in the detection and automatic calling process is explicit, and the harm is realized and ongoing. Therefore, this event qualifies as an AI Incident.
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Apple confirms more issues for iPhone 14 and iPhone 14 Pro buyers - ExBulletin

2023-02-05
ExBulletin
Why's our monitor labelling this an incident or hazard?
The crash detection feature uses AI algorithms to analyze sensor data and detect crashes. Its malfunction causes false emergency calls, overwhelming dispatch centers and risking delayed responses to actual emergencies, which is harm to health and safety (harm category a). The AI system's malfunction is the direct cause of this harm. Therefore, this event meets the criteria for an AI Incident.