"仅退款"风波再起，这一次他们用上了AI造假！律师：或构成诈骗罪
2025-07-23
t.cj.sina.com.cn
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Consumers in China are using AI tools to create fake images and videos of damaged goods to fraudulently claim 'refund without return' from e-commerce merchants, causing significant financial harm. Platforms and regulators are responding with stricter policies, technical countermeasures, and legal actions to combat this AI-enabled refund scam.[AI generated]
Why's our monitor labelling this an incident or hazard?
The article describes consumers using AI to generate fake images and videos to exploit the 'only refund' policy on e-commerce platforms, resulting in fraudulent refund claims. This misuse of AI directly leads to harm to merchants' property rights and financial interests, and legal experts indicate it may constitute fraud or even criminal charges. The AI system's role in generating deceptive content is pivotal to the harm occurring, meeting the criteria for an AI Incident.[AI generated]