Senilní babka Alenka kyberšmejdům ztrpčí život, vám zachrání peníze
2025-09-03
iDNES.cz
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Czech telecom O2 launched an AI-powered virtual assistant, Alenka, to engage and delay phone scammers, preventing them from targeting real victims. The system, using technologies like Deepgram and ChatGPT, helps block up to 100,000 fraudulent calls daily, significantly reducing financial harm from cyber fraud.[AI generated]
Why's our monitor labelling this an incident or hazard?
The AI system Alenka is explicitly described as an AI-powered virtual persona that interacts with phone scammers to keep them occupied and prevent them from scamming real people. This directly addresses harm (financial fraud) by reducing the scammers' ability to victimize others. The system's deployment and operation are active uses of AI to prevent harm, fitting the definition of an AI Incident because the AI system's use directly leads to harm reduction and protection of individuals' financial security. The article does not describe potential or future harm but rather an ongoing intervention with realized positive impact, so it is not a hazard or complementary information but an incident involving AI use with direct impact on harm prevention.[AI generated]