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A federation of nearly 300 French newspapers has filed a complaint with France's competition authority against Google. The media allege that Google's AI-generated search result summaries, launched in July 2024, divert traffic and revenue from their websites by displaying information without proper authorization or compensation, causing economic harm.[AI generated]
Why's our monitor labelling this an incident or hazard?
The event describes the use of an AI system (Google's AI-generated summaries and conversational search) that has already been deployed and is causing a measurable loss of traffic to media websites, which is a form of economic harm. The media organizations have raised legal complaints and regulatory actions, indicating the harm is realized and significant. The AI system's outputs are directly responsible for the reduced traffic, fulfilling the criteria for an AI Incident. This is not merely a potential risk or a complementary update but a concrete harm caused by AI use.[AI generated]