How leading global banks are driving the next generation of consumer scam controls
2026-08-28
Finextra Research
The information displayed in the AIM should not be reported as representing the official views of the OECD or of its member countries.
Criminals in Australia and across Asia-Pacific are increasingly using AI tools—such as deepfakes, voice cloning, and chatbots—to conduct sophisticated scams and cybercrimes, resulting in significant financial losses and human trafficking. In Canberra alone, AI-enhanced scams led to over $4.6 million in losses last year.[AI generated]
Why's our monitor labelling this an incident or hazard?
The event involves the use of AI systems (deepfakes, voice cloning, chatbots, predictive algorithms) by criminal groups to commit fraud and human trafficking, which are clear harms to individuals and communities. The harms are realized and ongoing, including financial losses and human rights violations. Therefore, this qualifies as an AI Incident because the AI systems' use has directly led to significant harms as defined in the framework.[AI generated]