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In Chicago, Coco Robotics and Serve Robotics face class-action lawsuits alleging their AI-powered delivery robots collected and shared customers' biometric data without consent, violating Illinois law. Additionally, the robots have caused property damage, sparking public frustration and confrontations. Both companies deny the allegations.[AI generated]
Why's our monitor labelling this an incident or hazard?
The delivery robots use AI systems (cameras and sensors for navigation and data collection). The lawsuits claim these AI systems have collected biometric data unlawfully, which is a violation of privacy rights under Illinois law. This is a direct or indirect harm linked to the AI systems' use, fulfilling the criteria for an AI Incident under violations of human rights or breach of legal obligations. The presence of class-action lawsuits indicates that the harm is materialized or at least strongly alleged, not merely potential. Hence, the event is classified as an AI Incident.[AI generated]