AI Shopping Assistants Pose Fraud Risks During Black Friday

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Cybersecurity firm ESET warns that AI shopping assistants and browser agents used during Black Friday may direct consumers to fraudulent stores, risking financial loss and data theft. The AI systems can be manipulated or malfunction, presenting credible risks, though no actual incidents have been reported. Location: Portugal.[AI generated]

Why's our monitor labelling this an incident or hazard?

The event involves AI systems (shopping assistants and browser agents) whose use could plausibly lead to harm such as financial fraud or unauthorized transactions. Although no confirmed incidents of harm have been reported, the article identifies credible risks and potential misuse scenarios, including manipulation of AI behavior and fraudulent redirection. Therefore, this qualifies as an AI Hazard because it describes plausible future harm stemming from the development and use of AI systems, but no actual harm has yet occurred. The article also provides consumer advice, which supports the hazard classification rather than indicating a beneficial use or complementary information about a past incident.[AI generated]
AI principles
Robustness & digital securityPrivacy & data governance

Industries
Consumer servicesDigital security

Affected stakeholders
Consumers

Harm types
Economic/PropertyHuman or fundamental rights

Business function:
Citizen/customer service

AI system task:
Organisation/recommenders


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