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Cadillac Fairview, a major Canadian mall operator, used AI-powered facial recognition in kiosks at 12 malls to collect images and biometric data from five million shoppers without their consent. Privacy watchdogs found this violated privacy laws, as sensitive data was stored by a third party, raising significant privacy and security concerns.[AI generated]
Why's our monitor labelling this an incident or hazard?
The event explicitly mentions the use of facial-recognition technology, an AI system, to analyze shoppers' age and gender without consent. The collection and storage of biometric data without meaningful consent violates privacy laws, constituting a breach of fundamental rights. The AI system's use directly led to this harm, fulfilling the criteria for an AI Incident under violations of human rights and applicable law. Therefore, this event is classified as an AI Incident.[AI generated]