AI Deepfake Clone Successfully Bypasses Bank Security and Deceives Family

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Wall Street Journal columnist Joanna Stern used AI tools Synthesia and ElevenLabs to create a deepfake video and voice clone of herself. The AI clone successfully fooled her family and bypassed her bank’s voice biometric security, demonstrating the real-world risks of AI-driven identity deception and potential fraud.[AI generated]

Why's our monitor labelling this an incident or hazard?

The event involves the use of AI systems (Synthesia and ElevenLabs) to create deepfake video and voice clones that successfully fooled a bank's voice biometric security system and deceived family members. This demonstrates direct harm through potential financial fraud and deception, fulfilling the criteria for an AI Incident. The article provides concrete examples of harm caused by the AI system's outputs, not just potential or hypothetical risks. Therefore, the classification as an AI Incident is appropriate.[AI generated]
AI principles
AccountabilityPrivacy & data governanceRespect of human rightsRobustness & digital securitySafetyTransparency & explainability

Industries
Financial and insurance servicesDigital securityMedia, social platforms, and marketing

Affected stakeholders
BusinessGeneral public

Harm types
Economic/PropertyReputationalHuman or fundamental rightsPsychologicalPublic interest

Severity
AI incident

AI system task:
Content generation


Articles about this incident or hazard

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I Cloned Myself With AI. She Fooled My Bank and My Family.

2023-04-29
The Wall Street Journal
Why's our monitor labelling this an incident or hazard?
The event involves the use of AI systems (Synthesia and ElevenLabs) to create deepfake video and voice clones that successfully fooled a bank's voice biometric security system and deceived family members. This demonstrates direct harm through potential financial fraud and deception, fulfilling the criteria for an AI Incident. The article provides concrete examples of harm caused by the AI system's outputs, not just potential or hypothetical risks. Therefore, the classification as an AI Incident is appropriate.
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AI startup Synthesia made waves this week on both sides of deepfake debate

2023-04-28
VentureBeat
Why's our monitor labelling this an incident or hazard?
The article does not describe a specific event where Synthesia's AI system directly or indirectly caused harm or a plausible near-harm event. It mainly provides context on the technology's development, use, and societal responses, including investor interest and ethical considerations. Therefore, it fits the definition of Complementary Information, as it enhances understanding of AI's impact and governance without reporting a new AI Incident or AI Hazard.
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Yikes. You can now create an AI clone of yourself

2023-04-29
HotAir
Why's our monitor labelling this an incident or hazard?
The event involves the use of AI systems (deepfake video, audio synthesis, and language models) to create a virtual clone capable of impersonation. The article reports actual use of the clone to deceive people, including a bank employee, which constitutes indirect harm through identity deception and potential fraud. Although no direct financial or physical harm is detailed, the successful impersonation and the discussion of potential misuse align with harms to individuals and communities (identity theft, fraud). Therefore, this qualifies as an AI Incident due to realized harm through deception and violation of trust. The article also discusses broader societal implications, but the primary focus is on the actual use and deception by the AI clone.
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AI startup Synthesia made waves this week on both sides of deepfake debate - RocketNews

2023-04-28
RocketNews | Top News Stories From Around the Globe
Why's our monitor labelling this an incident or hazard?
The article involves AI systems explicitly (Synthesia's AI video and voice generation tools) and discusses their use and potential misuse. However, it does not describe any realized harm or incident caused by these AI systems. The mention of voice cloning bypassing a biometric system suggests a plausible risk of harm, but no actual harm or incident is reported. The article mainly provides context on the AI ecosystem, investment, and societal debate around deepfakes, which fits the definition of Complementary Information rather than an AI Incident or AI Hazard.