AI-Driven Taxi Malfunctions, Traps Passenger in Los Angeles

Thumbnail Image

The information displayed in the AIM should not be reported as representing the official views of the OECD or of its member countries.

Mike Jones, a businessman, experienced distress when a Waymo AI-driven taxi malfunctioned, trapping him as it moved uncontrollably in circles in Los Angeles. The incident, which disrupted his travel plans, raised concerns about potential hacking and the reliability of AI systems in autonomous vehicles.[AI generated]

Why's our monitor labelling this an incident or hazard?

The event involves an AI system (self-driving car) malfunctioning during use, directly causing harm to a person by trapping them and causing distress. The harm is realized, not just potential, as the passenger experienced dizziness and was unable to exit the vehicle. This fits the definition of an AI Incident because the AI system's malfunction directly led to harm to a person. The mention of previous incidents involving Waymo vehicles further supports the context of AI system risks.[AI generated]
AI principles
Robustness & digital securitySafetyAccountabilityTransparency & explainabilityDemocracy & human autonomy

Industries
Mobility and autonomous vehiclesDigital securityRobots, sensors, and IT hardware

Affected stakeholders
Consumers

Harm types
PsychologicalEconomic/PropertyReputationalPublic interest

Severity
AI incident

Business function:
Citizen/customer serviceICT management and information securityMonitoring and quality control

AI system task:
Recognition/object detectionReasoning with knowledge structures/planningGoal-driven organisation


Articles about this incident or hazard

Thumbnail Image

Φοίνιξ: Επιβάτης "κόλλησε" σε αυτόματο ταξί χωρίς οδηγό | LiFO

2025-01-07
LiFO
Why's our monitor labelling this an incident or hazard?
The event involves an AI system (an autonomous taxi) malfunctioning during use, causing the vehicle to circle repeatedly in a parking lot. Although no physical harm or property damage occurred, the malfunction directly affected the operation and caused inconvenience to the passenger. Since no injury, rights violation, or significant harm happened, and the issue was resolved with a refund, this qualifies as an AI Hazard due to the plausible risk of harm from such malfunctions in autonomous vehicles, but not an AI Incident as no actual harm occurred.
Thumbnail Image

Βίντεο: Τρόμος για επιχειρηματία στις ΗΠΑ που εγκλωβίστηκε σε ταξί που οδηγούσε η ΑΙ - "Δεν μπορώ να βγω, ζαλίζομαι" - iefimerida.gr

2025-01-07
iefimerida.gr
Why's our monitor labelling this an incident or hazard?
The event involves an AI system (self-driving car) malfunctioning during use, directly causing harm to a person by trapping them and causing distress. The harm is realized, not just potential, as the passenger experienced dizziness and was unable to exit the vehicle. This fits the definition of an AI Incident because the AI system's malfunction directly led to harm to a person. The mention of previous incidents involving Waymo vehicles further supports the context of AI system risks.
Thumbnail Image

Λος Άντζελες: Επιχειρηματίας εγκλωβίζεται σε ταξί Τεχνητής Νοημοσύνης που έκανε κύκλους - "Πλάκα μου κάνατε;"

2025-01-07
NewsIT
Why's our monitor labelling this an incident or hazard?
The event involves an AI system explicitly mentioned as controlling the autonomous taxi. The malfunction of the AI system directly led to harm in the form of distress and potential physical discomfort to the passenger, as well as disruption of the passenger's travel plans. The AI system's malfunction is the primary cause of the incident. Therefore, this qualifies as an AI Incident under the definition of harm to a person resulting from AI system malfunction.
Thumbnail Image

ΗΠΑ: Επιβάτης "κόλλησε" σε αυτόματο ταξί στο Φοίνιξ χωρίς οδηγό

2025-01-07
ekriti
Why's our monitor labelling this an incident or hazard?
The event involves an AI system (autonomous vehicle AI) malfunctioning during operation, directly causing a passenger to be stuck in the vehicle for several minutes. Although no physical injury or property damage occurred, the malfunction led to a disruption and passenger distress, which qualifies as harm under the definition of AI Incident (harm to a person, even if minor). The company's response and refund do not negate the incident classification. Therefore, this is an AI Incident due to the AI system's malfunction directly leading to harm (passenger inconvenience and potential distress).
Thumbnail Image

Παγιδεύτηκε σε αυτόνομο όχημα, έκανε κύκλους μέσα σε πάρκινγκ (Βίντεο) - Dnews

2025-01-07
dnews.gr
Why's our monitor labelling this an incident or hazard?
The event involves an AI system explicitly mentioned as controlling the autonomous taxi. The malfunction of the AI system caused the vehicle to behave erratically, trapping the passenger and causing psychological distress. This constitutes direct harm to a person due to the AI system's malfunction. Therefore, this qualifies as an AI Incident under the framework, as the AI system's malfunction directly led to harm.
Thumbnail Image

سيارة وايمو ذاتية القيادة تدور حول نفسها أثناء وجود راكب على متنها في الطريق إلى مطار فينيكس

2025-01-16
Shorouk News
Why's our monitor labelling this an incident or hazard?
The incident stems from a malfunction of an AI-driven autonomous vehicle. The self-driving system’s error directly disrupted the passenger’s travel (harm), required remote operator intervention to resolve, and led to negative outcomes (missed flight, passenger discomfort). This meets the criteria for an AI Incident.
Thumbnail Image

بالفيديو- هذا ما فعلته سيارة ذاتية القيادة براكب في داخلها

2025-01-16
aljadeed
Why's our monitor labelling this an incident or hazard?
The event describes a self-driving (AI) vehicle malfunction—its autonomous driving system repeatedly drove in circles instead of proceeding to the airport—directly causing harm (the passenger missed a flight and suffered inconvenience). This is a realized harm due to AI system failure, so it qualifies as an AI Incident.
Thumbnail Image

موقف غريب يتعرض له راكب سيارة ذاتية القيادة

2025-01-16
elsiyasa.com
Why's our monitor labelling this an incident or hazard?
An AI-driven autonomous vehicle malfunctioned during use—circling in place for several minutes—directly disrupting the passenger’s travel and causing harm (missed flight, distress). The article describes a realized harm resulting from an AI system’s malfunction, making it an AI Incident.
Thumbnail Image

كاد يفقد رحلة الطائرة.. شاهد ما فعلته سيارة ذاتية القيادة بهذا الأمريكي

2025-01-16
صحيفة سبق الالكترونية
Why's our monitor labelling this an incident or hazard?
This describes a real-world malfunction of an autonomous vehicle’s AI system during use, which directly disrupted the passenger’s travel plans and constitutes an AI-driven operational failure causing harm (disruption).
Thumbnail Image

بالفيديو: سيارة ذاتية القيادة تدور حول نفسها وتُحرم راكبًا من رحلته

2025-01-18
elsiyasa.com
Why's our monitor labelling this an incident or hazard?
The event describes a clear malfunction of an AI system (the autonomous driving software) that directly led to harm (the passenger missing his flight). This meets the criteria for an AI Incident because the AI’s failure caused a realized harm.
Thumbnail Image

بالفيديو.. "موقف صعب" داخل سيارة ذاتية القيادة

2025-01-16
سكاي نيوز عربية
Why's our monitor labelling this an incident or hazard?
The event involves an AI system explicitly (the autonomous driving system of the Jaguar I-Pace by Waymo). The malfunction caused the vehicle to behave unexpectedly, directly leading to harm (missed flight, passenger distress). The AI system's failure to perform as intended is a clear case of malfunction leading to harm. The company's response and compensation do not negate the incident classification but provide complementary information. Hence, this is an AI Incident.
Thumbnail Image

بالفيديو- 'موقف غريب' داخل سيّارة ذاتية القيادة

2025-01-16
annahar.com
Why's our monitor labelling this an incident or hazard?
The vehicle is an AI system (self-driving car) whose malfunction caused a direct harm to the passenger by making him miss his flight and experience discomfort. The AI system's failure to navigate properly is a clear malfunction leading to realized harm. Therefore, this qualifies as an AI Incident.
Thumbnail Image

سيارة ذاتية القيادة تدور حول نفسها بدلا من توصيل راكب إلى المطار.. فيديو

2025-01-16
سبوتنيك عربي
Why's our monitor labelling this an incident or hazard?
The self-driving car is an AI system as it autonomously navigates to a destination. The vehicle's unexpected behavior—circling repeatedly instead of proceeding to the airport—constitutes a malfunction of the AI system. This malfunction directly caused harm by preventing the passenger from reaching the airport on time, thus disrupting their travel and causing inconvenience and potential emotional harm. Therefore, this qualifies as an AI Incident due to the direct harm caused by the AI system's malfunction.
Thumbnail Image

شاهد.. سيارة ذاتية القيادة تدور حول نفسها وتحرم شابا من رحلته

2025-01-16
صحيفة المواطن
Why's our monitor labelling this an incident or hazard?
The event describes a real-world malfunction of an AI system (Waymo’s autonomous driving software) that directly led to harm (the passenger missed his flight). This is a concrete adverse outcome caused by AI misbehavior, so it qualifies as an AI Incident rather than a hazard or complementary information.