South Korea blocks AI chatbot DeepSeek over data privacy concerns

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South Korea’s Personal Information Protection Commission ordered a temporary block on downloads of Chinese AI chatbot DeepSeek, citing privacy concerns after researchers uncovered user data being sent to servers in China. The move aligns with Italy and France’s restrictions and will remain until DeepSeek implements legally required data-handling reforms.[AI generated]

Why's our monitor labelling this an incident or hazard?

The event involves an AI system (DeepSeek app with generative AI capabilities) whose use has directly led to significant privacy and security risks, including unauthorized data collection and transmission to foreign servers, vulnerabilities exploitable for attacks, and potential government access to personal data. These factors constitute violations of privacy rights and risks to security, fitting the definition of harm under AI Incident (c) violations of human rights or breach of obligations protecting fundamental rights. The app's removal and regulatory actions confirm the harm is recognized and materialized, not merely potential. Therefore, this is classified as an AI Incident.[AI generated]
AI principles
Privacy & data governanceRespect of human rightsTransparency & explainabilityRobustness & digital securityAccountability

Industries
Consumer servicesDigital securityIT infrastructure and hosting

Affected stakeholders
Consumers

Harm types
Human or fundamental rightsReputational

Severity
AI incident

AI system task:
Interaction support/chatbotsContent generation


Articles about this incident or hazard

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Corea del Sud: DeepSeek sospende download della sua app AI per migliorare la protezione dei dati

2025-02-18
Adnkronos
Why's our monitor labelling this an incident or hazard?
An AI system (DeepSeek's AI app) is involved, as explicitly mentioned. The event stems from the use of the AI system and regulatory concerns about its data collection and storage practices, which could lead to violations of privacy rights (a form of human rights). However, no direct or indirect harm has been reported as having occurred yet. The suspension and investigation indicate a plausible risk of harm if the app continued without changes. Hence, this qualifies as an AI Hazard, not an AI Incident or Complementary Information, since the main focus is on potential harm and regulatory action before harm realization.
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AI: anche la Corea del Sud blocca DeepSeek per valutare gestione dati

2025-02-17
Borsa italiana
Why's our monitor labelling this an incident or hazard?
The article involves an AI system (DeepSeek chatbot) and concerns about its data handling, which could plausibly lead to violations of privacy or security (potential harm). However, no actual harm or incident has been reported so far, only an ongoing investigation and precautionary removal. Therefore, this qualifies as an AI Hazard, as the AI system's use could plausibly lead to an AI Incident if data privacy or security violations are confirmed.
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App DeepSeek per Android: quanti dati trasferiti in Cina!

2025-02-19
IlSoftware.it
Why's our monitor labelling this an incident or hazard?
The event involves an AI system (DeepSeek app with generative AI capabilities) whose use has directly led to significant privacy and security risks, including unauthorized data collection and transmission to foreign servers, vulnerabilities exploitable for attacks, and potential government access to personal data. These factors constitute violations of privacy rights and risks to security, fitting the definition of harm under AI Incident (c) violations of human rights or breach of obligations protecting fundamental rights. The app's removal and regulatory actions confirm the harm is recognized and materialized, not merely potential. Therefore, this is classified as an AI Incident.
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DeepSeek: download bloccato in Corea del Sud

2025-02-17
Punto Informatico
Why's our monitor labelling this an incident or hazard?
The DeepSeek app is an AI chatbot system that processes user data. The privacy authority's investigation found that the app sends user data to servers in China without proper legal basis, violating privacy laws. This constitutes a breach of obligations intended to protect fundamental rights, specifically data privacy rights. The suspension of downloads is a response to this violation. Since the AI system's use has directly led to a violation of legal privacy protections, this qualifies as an AI Incident under the framework.
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Stop a DeepSeek anche in Corea del Sud, Cina: "Non politicizzare" - La Voce d'Italia

2025-02-17
La Voce d'Italia
Why's our monitor labelling this an incident or hazard?
The article explicitly mentions an AI system (DeepSeek) and concerns about privacy and data protection, which relate to human rights and legal compliance. However, there is no indication that any harm has occurred due to the AI system's use or malfunction. The government's action is preventive, involving examination and restriction to ensure compliance. The Chinese government's statement also frames the issue as political and regulatory rather than an incident of harm. Thus, the event is a governance and regulatory response to AI-related privacy concerns, fitting the definition of Complementary Information rather than an AI Incident or AI Hazard.