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A study by the Tow Center found that eight AI-powered search engines and chatbots, including ChatGPT, Perplexity and Elon Musk’s Grok3, frequently misquote or fabricate news citations, remixing publisher content without credit and driving down traffic. Over 60% of responses contained wrong or broken links, undermining journalistic credibility.[AI generated]
Why's our monitor labelling this an incident or hazard?
The article explicitly involves AI systems (chatbots like ChatGPT, Gemini, Grok 3) that autonomously generate responses based on web searches. The study demonstrates that these AI systems produce incorrect or fabricated information in a majority of cases, which constitutes misinformation. This misinformation can mislead users, causing harm to communities by spreading false or misleading information. The AI systems' use and malfunction (hallucination, fabrication) directly lead to this harm. Hence, the event meets the criteria for an AI Incident as it involves realized harm caused by AI system outputs.[AI generated]