
The information displayed in the AIM should not be reported as representing the official views of the OECD or of its member countries.
UK estate agents report that AI-powered automated valuation models (AVMs) routinely undervalue properties, especially in Northern, rural, and lower-income areas. Despite widespread reliance on these tools, agents admit they often distrust and adjust AI-generated prices, leading to significant financial losses for home sellers.[AI generated]
Why's our monitor labelling this an incident or hazard?
The article explicitly mentions AI systems (automated valuation models) being used in property valuation and their outputs leading to consistent undervaluation in specific areas. This undervaluation can directly harm homeowners financially, which fits the definition of harm to property or communities. The harm is ongoing and realized through the use of these AI systems, not merely a potential future risk. Therefore, this event meets the criteria for an AI Incident as the AI system's use has indirectly led to harm.[AI generated]