「AI概要でサイト流入激減」は誇張？ 米Googleが反論、その根拠は？
2025-08-20
ITmedia
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Google's AI Overviews have led to significant declines in website traffic for publishers, causing economic harm. Additionally, both Google's and OpenAI's AI systems have been exploited by scammers to display fake customer service numbers, resulting in users being defrauded after trusting AI-generated information.[AI generated]
Why's our monitor labelling this an incident or hazard?
The event involves AI systems (Google Gemini and ChatGPT) whose outputs were maliciously manipulated to present false information (fake phone numbers) that users trusted and acted upon, resulting in financial harm (theft). This fits the definition of an AI Incident because the AI systems' use and malfunction (due to prompt injection attacks) directly led to harm to people (financial injury). The article describes realized harm, not just potential risk, and details the causal role of AI in the fraud.[AI generated]