The Shift ToAgentic Finance Has Serious Implications For Banks
2025-10-26
Forbes
The information displayed in the AIM should not be reported as representing the official views of the OECD or of its member countries.
McKinsey reports that the rise of agentic AI—autonomous systems optimizing consumer finances—could reduce global bank profits by up to $170 billion by 2027 if banks fail to adapt. These AI agents may prompt customers to move funds from low-yield accounts, eroding traditional banking revenue streams.[AI generated]
Why's our monitor labelling this an incident or hazard?
The event involves AI systems (agentic AI autonomous bots) influencing customer financial decisions, which could plausibly lead to significant economic harm to banks. Since the harm is potential and not yet realized, and the article focuses on forecasting and strategic implications rather than an actual incident, this qualifies as an AI Hazard. There is no direct or indirect harm currently occurring, only a credible risk of future harm to bank profits due to AI adoption by customers.[AI generated]