Next Deploys AI Scanners to Detect Concealed Stolen Goods in UK Warehouses

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UK retailer Next has implemented the Thruvision Passive Terahertz Screening System, an AI-powered scanner that detects stolen goods hidden in intimate clothing by identifying body heat changes. The technology has significantly reduced theft at Next's warehouses and distribution centers, with plans for wider rollout in stores.[AI generated]

Why's our monitor labelling this an incident or hazard?

The AI scanners and cameras described are AI systems used in retail loss prevention to detect concealed stolen goods and unscanned items. Their use directly addresses and prevents harm to property through shoplifting, which is a realized harm. The article reports on the active use and effectiveness of these AI systems in stopping theft, indicating that the AI systems' use has directly led to harm prevention. Therefore, this event meets the criteria for an AI Incident due to the AI systems' role in addressing ongoing harm related to retail crime.[AI generated]
AI principles
Privacy & data governanceRespect of human rightsTransparency & explainability

Industries
Logistics, wholesale, and retailConsumer products

Harm types
Human or fundamental rightsPsychological

Severity
AI incident

Business function:
Monitoring and quality control

AI system task:
Recognition/object detectionEvent/anomaly detection


Articles about this incident or hazard

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Next testing out AI scanners that detect stolen goods hidden in bras and pants - The Mirror

2025-11-25
Mirror
Why's our monitor labelling this an incident or hazard?
The AI scanners and cameras described are AI systems used in retail loss prevention to detect concealed stolen goods and unscanned items. Their use directly addresses and prevents harm to property through shoplifting, which is a realized harm. The article reports on the active use and effectiveness of these AI systems in stopping theft, indicating that the AI systems' use has directly led to harm prevention. Therefore, this event meets the criteria for an AI Incident due to the AI systems' role in addressing ongoing harm related to retail crime.
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Next begins crackdown on shoppers which 'sounds gross' but is working - Birmingham Live

2025-11-25
Birmingham Mail
Why's our monitor labelling this an incident or hazard?
The AI system is explicitly mentioned and is used in the operational context of theft prevention. The system's use directly leads to harm reduction by preventing theft, which is harm to property. Since the AI system's deployment has already resulted in a reduction of theft, this constitutes an AI Incident as the AI system's use has directly led to harm mitigation (harm to property). The event is not merely a potential risk or a general update but describes an active use of AI causing a direct impact on harm (theft reduction).
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Next installs AI 'super scanners' that spot stolen items hidden in bras & pants

2025-11-24
The Sun
Why's our monitor labelling this an incident or hazard?
The article explicitly mentions an AI-driven system used for security screening that detects concealed stolen goods and other contraband, which is an AI system by definition. The system's use has led to a reduction in theft, which is a harm to property that has been mitigated, not caused. There is no indication of harm caused by the AI system or any malfunction. The article focuses on the deployment and effectiveness of the AI system in preventing theft, which is a positive outcome and an update on AI use in retail security. Therefore, the event is best classified as Complementary Information rather than an Incident or Hazard.
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Next installs AI scanners that can see through clothes to spot stolen items | Chronicle Live

2025-11-25
Chronicle Live
Why's our monitor labelling this an incident or hazard?
The AI system is explicitly mentioned as being used for threat detection and theft prevention, involving AI-driven analysis of body temperature to detect concealed items. The system's use has directly led to apprehending thieves and reducing theft, which is a form of harm to property and retail operations. Since the AI system's use has directly contributed to addressing and mitigating harm, this qualifies as an AI Incident under the framework, as the AI system's use has directly led to harm prevention and impacts retail crime management.
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Next installs AI 'super scanners' that spot stolen items hidden in bras and pants - OK! Magazine

2025-11-25
ok
Why's our monitor labelling this an incident or hazard?
The article explicitly mentions an AI system used for threat detection that has already reduced theft at warehouses and distribution centers, indicating realized harm prevention. The AI system's role is pivotal in detecting concealed stolen items that traditional methods could not identify, directly impacting the reduction of retail crime (harm to property and communities). Therefore, this event meets the criteria for an AI Incident due to the AI system's direct involvement in harm prevention related to theft.
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Next testing AI scanners that can detect stolen goods hidden in bras and pants - Nottinghamshire Live

2025-11-25
Nottingham Post
Why's our monitor labelling this an incident or hazard?
The event involves an AI system used in the development and use phases to detect concealed stolen goods and other contraband. The system's use directly aims to prevent theft, which is a form of harm to property and communities. However, the article does not report any realized harm caused by the AI system itself, nor any malfunction or misuse leading to harm. Instead, it describes the deployment of the AI system as a preventive security measure. Therefore, this event does not describe an AI Incident or AI Hazard but rather provides complementary information about AI deployment in retail loss prevention.