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Phoebe Tesoriere, a 23-year-old from Cardiff, used ChatGPT to input her symptoms after years of misdiagnoses by doctors. The AI suggested hereditary spastic paraplegia, which was later confirmed by genetic testing, highlighting both the potential and limitations of AI in healthcare diagnostics.[AI generated]
Why's our monitor labelling this an incident or hazard?
The AI system (ChatGPT) was used by the patient to analyze her symptoms and suggest possible diagnoses. This use of AI directly contributed to identifying a rare medical condition that had been missed by healthcare professionals, which constitutes harm to health that was ongoing and was mitigated by the AI's involvement. Although the AI did not cause harm, its use was pivotal in addressing a significant health issue. Therefore, this qualifies as an AI Incident because the AI system's use directly led to a positive health outcome by correcting previous diagnostic errors, which involved harm to the patient's health.[AI generated]