AI System at Shinhan Investment & Securities Blocks Financial Fraud

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Shinhan Investment & Securities in South Korea used AI-driven anomaly detection and plans to deploy AI call pattern analysis to prevent financial fraud. Over the past year, the system detected and blocked an average of 1,800 suspicious transactions per quarter, preventing approximately 230 million KRW in potential losses each quarter.[AI generated]

Why's our monitor labelling this an incident or hazard?

The AI system is explicitly mentioned as being used to analyze call patterns to detect financial fraud, which is a form of AI system involvement in use. The system's operation has directly prevented financial harm (loss of money) to customers, which qualifies as harm to property. Since the AI system's use has directly influenced the prevention of harm, this qualifies as an AI Incident under the framework, as the AI system's role is pivotal in preventing realized harm from financial fraud attempts.[AI generated]
Industries
Financial and insurance services

Severity
AI incident

Business function:
Compliance and justice

AI system task:
Event/anomaly detection


Articles about this incident or hazard

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"금융사기 노출액 2.3억 전액 차단"...신한투자증권, AI 방어 도입

2026-04-24
디지털데일리
Why's our monitor labelling this an incident or hazard?
The AI system is explicitly mentioned as being used to analyze call patterns to detect financial fraud, which is a form of AI system involvement in use. The system's operation has directly prevented financial harm (loss of money) to customers, which qualifies as harm to property. Since the AI system's use has directly influenced the prevention of harm, this qualifies as an AI Incident under the framework, as the AI system's role is pivotal in preventing realized harm from financial fraud attempts.
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신한투자증권 "금융사기 차단으로 분기 평균 2.3억 피해 막았다"

2026-04-24
연합뉴스TV
Why's our monitor labelling this an incident or hazard?
The event involves the use of AI systems for monitoring and blocking financial fraud, which directly prevents harm to customers' financial assets (harm to property). The AI system's use in detecting anomalies and preventing fraud attempts is a clear example of AI system use leading to harm prevention. Since actual harm is prevented but the AI system is actively involved in stopping ongoing fraud attempts, this qualifies as an AI Incident due to the direct link between AI use and harm prevention in the financial domain.
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신한투자증권, 분기 평균 이상거래 1800여건 탐지

2026-04-24
이뉴스투데이
Why's our monitor labelling this an incident or hazard?
The article explicitly mentions the use of AI for detecting abnormal financial transactions and preventing fraud, which directly prevents financial harm to customers. The AI system's role in identifying suspicious transactions and blocking potential fraud constitutes direct involvement in harm prevention. Since the AI system's use has already led to harm prevention (avoiding financial losses), this qualifies as an AI Incident under the definition of harm to persons and property. The planned deployment of an AI call pattern analysis solution further supports the AI system's role in harm prevention.
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신한투자증권, 금융사기 피해 차단 결과 공개

2026-04-24
뉴스프리존
Why's our monitor labelling this an incident or hazard?
The article explicitly mentions AI systems used for anomaly detection and planned AI call pattern analysis to prevent financial fraud, indicating AI system involvement in harm prevention. It also describes AI deepfake technology being maliciously used to perpetrate financial scams, which causes harm to consumers. The financial fraud and scams constitute harm to individuals' property and communities. Since harm is occurring due to AI misuse and AI systems are actively involved in fraud detection and prevention, this qualifies as an AI Incident.
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신한투자증권, 분기당 1800건 이상거래 탐지...금융사기 피해 2.3억 원 차단

2026-04-24
포춘코리아 디지털 뉴스
Why's our monitor labelling this an incident or hazard?
The event involves the use of an AI system (AI-based call pattern analysis solution) for detecting and preventing financial fraud, which is a direct harm to persons' financial assets. The system's use has directly led to the prevention of financial harm (blocking fraud attempts). Therefore, this qualifies as an AI Incident because the AI system's use has directly led to harm prevention, addressing harm to persons' property and financial well-being.
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신한證, 금융사기 피해 차단 고도화..."분기별 이상거래 평균 1800건

2026-04-24
브릿지경제
Why's our monitor labelling this an incident or hazard?
The event involves the use of AI systems for detecting and blocking financial fraud, which directly prevents harm to customers' financial assets. The AI system's use in monitoring and preventing fraudulent transactions constitutes the use of AI leading to harm prevention. Since the AI system's involvement directly relates to preventing realized harm (financial fraud), this qualifies as an AI Incident. The article does not merely discuss potential risks or future hazards but describes ongoing use and impact of AI systems in harm prevention.
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신한투자증권, 1년간 금융사기 1800건 차단... 이상거래 탐지 강화

2026-04-24
핀포인트뉴스
Why's our monitor labelling this an incident or hazard?
The event involves the use of AI systems for anomaly detection and call pattern analysis to prevent financial fraud, which is a direct harm to consumers' financial property. Since the AI system's use has directly prevented financial harm, this qualifies as an AI Incident under the definition of harm to property and individuals. The article reports realized harm prevention rather than just potential risk, so it is not merely a hazard or complementary information.
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신한투자증권, 분기당 2.3억 규모 금융사기 피해 막았다

2026-04-24
이투데이
Why's our monitor labelling this an incident or hazard?
The article mentions the planned introduction of an AI system for analyzing call patterns to prevent financial fraud, which could plausibly lead to preventing harm in the future. However, no actual harm caused by the AI system or its malfunction is reported, nor is the AI system currently in use causing or preventing harm. Therefore, this event qualifies as an AI Hazard, as the AI system's future use could plausibly lead to preventing or mitigating financial fraud harm.
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신한투자증권, 최근 1년간 분기당 1800건 이상 거래 탐지

2026-04-24
뉴스핌
Why's our monitor labelling this an incident or hazard?
The AI system is explicitly mentioned as being used for anomaly detection in financial transactions and is credited with directly preventing financial fraud losses, which constitutes harm to property and individuals. The event involves the use of AI systems to prevent harm, not causing harm itself. Therefore, this is not an incident of AI causing harm but rather an example of AI mitigating harm. Since the article reports on the actual use and impact of the AI system in preventing harm, it qualifies as Complementary Information, providing supporting data and context about AI's positive role in the financial sector's fraud prevention efforts.
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신한증권, 이상거래 탐지에서 AI 활용 보이스피싱 예방까지

2026-04-24
데일리안
Why's our monitor labelling this an incident or hazard?
The article explicitly mentions the use of an AI system for detecting abnormal financial transactions and preventing voice phishing fraud, which are financial harms to customers. The AI system's deployment has directly contributed to blocking fraudulent transactions and protecting customers' assets, thus preventing injury or harm to people (financial harm). Therefore, this qualifies as an AI Incident because the AI system's use has directly led to harm prevention, which is a form of harm management related to health and financial well-being.
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신한證, 분기 평균 1800건 이상거래 탐지···2.3억 피해 차단 - 서울파이낸스

2026-04-25
서울파이낸스
Why's our monitor labelling this an incident or hazard?
The AI system is explicitly involved in detecting anomalous transactions and preventing financial fraud, which directly prevents harm to customers' financial assets. The article reports realized prevention of financial harm (blocked fraud attempts), indicating an AI Incident as the AI system's use has directly led to harm prevention. The planned introduction of an AI call pattern analysis tool further supports the AI system's role in mitigating harm. Therefore, this qualifies as an AI Incident due to the direct role of AI in preventing realized financial harm.
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[금융 HOT 뉴스] 신한투자증권, "분기 평균 1800건 이상금융거래 탐지·2억3000만원 피해 차단"

2026-04-26
비즈월드
Why's our monitor labelling this an incident or hazard?
The article explicitly mentions the use of an AI-based call pattern analysis solution aimed at detecting and preventing financial fraud, which is a direct harm to individuals and communities. The current monitoring and blocking of suspicious transactions indicate active use of AI or AI-related systems to prevent harm. Since the AI system's use has directly led to harm prevention (blocking financial losses), this qualifies as an AI Incident under the definition of harm to people and communities. The planned AI solution introduction further supports the AI system involvement in harm prevention.