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Shinhan Investment & Securities in South Korea used AI-driven anomaly detection and plans to deploy AI call pattern analysis to prevent financial fraud. Over the past year, the system detected and blocked an average of 1,800 suspicious transactions per quarter, preventing approximately 230 million KRW in potential losses each quarter.[AI generated]
Why's our monitor labelling this an incident or hazard?
The AI system is explicitly mentioned as being used to analyze call patterns to detect financial fraud, which is a form of AI system involvement in use. The system's operation has directly prevented financial harm (loss of money) to customers, which qualifies as harm to property. Since the AI system's use has directly influenced the prevention of harm, this qualifies as an AI Incident under the framework, as the AI system's role is pivotal in preventing realized harm from financial fraud attempts.[AI generated]