The OECD.AI Policy Navigator

Given the need to reinforce HPC capacities and adapt to generative AI developments, and building on consultation with representatives from industry and academia, Spain released an updated national AI strategy in May 2024.

CiudadanIA uses AI to accelerate the processing of citizen letters addressed to the Spanish President through the “Write to the President” service. Small language models generate summaries of citizen correspondence, enabling faster routing and response. The project also produced open-source tools for testing AI prompts and models at scale, including an LLM-as-a-judge evaluation framework, contributing to trustworthy AI in government.

ServetIA is an AI-powered research platform developed for the Spanish Prime Minister’s Office to help government staff conduct faster, more thorough policy research. The tool uses large language models with source verification to provide reliable, evidence-based outputs. It was developed to reduce the time public servants spend on information gathering and improve the quality of briefing materials supporting government decision-making. ServetIA is in Beta.

Leveraging on 3 pillars (Community, Applications and Infrastructure), PresidencIA builds AI literacy among staff through workshops, community and best practices, develops custom AI tools for processes in the PM’s Office, and pursues on-premises AI infrastructure for tech sovereignty. It also works to position Spain as a partner for leading AI labs on safety and alignment. The programme addresses the gap between AI’s potential and practical government capacity.

PALOMA is an artificial intelligence system that makes phone calls to people over 75 who live alone to detect situations of unwanted loneliness. It conducts short conversations with a natural sounding voice, identifies risk signals, and offers information or municipal follow up. The project helps reach more people, detect needs earlier, and connect them quickly with social support.