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Pilot project “Implementation of a solution to reduce the number of Was Not Brought (WNB) and no-show patients in the hospital”


Added by:   National contact point
Added on:   03 Oct 2025
Updated by:   OECD analyst
Updated on:   25 Dec 2025

This AI solution aims to optimise outpatient scheduling by predicting and reducing patient no-shows. The system will enable better appointment management for chronic patients and improve access to healthcare services. The project is part of Latvia’s national healthcare digitalisation efforts.

Name in original language

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Initiative overview

The Children’s Clinical University Hospital of Riga has introduced an AI-driven scheduling system designed to address inefficiencies in outpatient care. By analysing patient data to anticipate missed appointments, the tool seeks to improve planning for chronic care patients and reduce waiting times. The project forms part of Latvia’s wider healthcare digitalisation strategy, which links hospitals into European Reference Networks to enhance cross-border cooperation in specialised medicine. 

 

Name of responsible organisation (in English)

Children's Clinical University Hospital

About the policy initiative


Organisation:

  • Children's Clinical University Hospital

Category:

  • AI policy initiatives, programmes and projects

Initiative type:

  • Initiative to foster access to AI compute capacity

Status:

  • Active

Start Year:

  • 2024

Binding:

  • Non-binding

Other relevant urls: