Burokratt is an interoperable network of virtual assistants on the websites of public authorities that allows people to obtain information from these authorities through a chat window. It provides users with the opportunity to access public and information services through a network of virtual assistants.
Name in original language
Burokratt
Initiative overview
The vision paper for Burokratt was published on 24 February 2020. Burokratt will be an interoperable network of AI applications, which enable citizens to use public services with virtual assistants through voice-based interaction. Burokratt is a network of both public and private sector AI solutions, which from the users' point of view, act as a single channel for public services and information.The initiative has the following objectives:To make digital public services radically easier to use and more accessible to people through voice-based virtual assistants, thereby providing the best user experience.
Name of responsible organisation (in English)
Ministry of Economic Affairs and Communications (MKM) | State Information System (RIA)
