The OECD.AI Policy Navigator

The Public Administration Pillar of Italy’s National Strategy for AI (2024–2026) focuses on using AI to modernise public services. It aims to make administrative processes more efficient and improve the accessibility and quality of services for citizens and businesses. The strategy also promotes AI training and education for public sector employees.

Strengthening skills and attracting talents to develop an Artificial Intelligence ecosystem in Italy; increasing funding for advanced research in Artificial Intelligence; and incentivizing the adoption of Artificial Intelligence and its applications both in public administrations and in the private sector.

Formez PA's AI Pilot for CV Screening is an internal tool that helps Formez’ selection committees review CVs from candidates applying to become consultants for Formez PA's project activities. It uses natural language processing to identify skills and create a preliminary ranking based on job requirements, reducing manual workload for staff. Launched in May 2025, it addresses the sharp rise in internal applications via the inPA portal while keeping human judgement central to decisions.

The PRODIGIT project, a collaboration between the Presidential Council of Tax Justice (CPGT) and the Ministry of Economy and Finance (MEF), aims to modernise judicial tax proceedings through AI-powered tools. The initiative focuses on enhancing efficiency and accuracy in tax-related legal processes while reducing administrative burdens. PRODIGIT leverages AI techniques such as legal summarisation and information extraction to support tax judges.

The Inland Revenue Authority (Agenzia delle Entrate) leverages advanced analytics software to prevent tax avoidance by analysing data from the Tax Registry and Archive of Financial Relations. This system enables more effective identification of potential tax compliance issues while optimising resource allocation.