The Public Administration Pillar of Italy’s National Strategy for AI (2024–2026) focuses on using AI to modernise public services. It aims to make administrative processes more efficient and improve the accessibility and quality of services for citizens and businesses. The strategy also promotes AI training and education for public sector employees.
Name in original language
Pilastro della Pubblica Amministrazione nella Strategia Italiana per l’Intelligenza Artificiale (2024–2026)
Initiative overview
The Public Administration Pillar represents one of the core components of Italy’s National Strategy for Artificial Intelligence (2024–2026). Developed under the guidance of the Agency for Digital Italy (Agenzia per l’Italia Digitale – AgID), this strategic pillar seeks to transform public sector operations through the responsible and effective adoption of AI.
The initiative’s main objectives include:
- Promoting AI adoption in public administration through comprehensive national guidelines
- Establishing clear procurement protocols to ensure transparent and ethical AI deployment
- Developing frameworks for the design and implementation of AI applications in government processes
- Integrating AI education and training into professional development programmes for public officials
Through these measures, the strategy aims to simplify AI-enabled services for both citizens and businesses, while streamlining administrative workflows and reducing bureaucratic barriers.
Name of responsible organisation (in English)
Agency for Digital Italy
