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Digital Wallonia Strategy on Digital Administration


Added by:   National contact point
Added on:   03 Oct 2025
Updated by:   OECD analyst
Updated on:   25 Dec 2025

This strategy aims to transform Wallonia into a digital platform by innovating public services, fostering collaboration through open data, and serving as a testing ground for scalable digital solutions. It integrates AI to improve mobility-related services, such as traffic management and urban planning.

Name in original language

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Initiative overview

The Digital Wallonia Strategy on Digital Administration is a comprehensive initiative aimed at transforming Wallonia into a fully digital region by 2024. This strategy focuses on innovating public services, fostering collaboration through open data, and serving as a testing ground for scalable digital solutions. It is structured around five key themes: Digital Uses, Smart Territory, Digital Economy, Digital Innovation, and Digital Administration. 

A central component of this strategy is the integration of artificial intelligence (AI) to enhance mobility-related services. AI technologies are being applied to improve traffic management and urban planning, aiming to create more efficient, sustainable, and citizen-centric urban environments. For instance, the Smart Region project, launched in 2019 with a budget of EUR 4 million, seeks to propose a new model of governance for Walloon cities to transform them into Smart Cities. This initiative rethinks the experience of public administration offered to citizens. 

The DigitalWallonia4.ai programme plays a pivotal role in supporting AI adoption across public organizations. It provides resources and support mechanisms to assist in the digital transformation, enabling the development of AI-driven solutions that address regional challenges. 

Name of responsible organisation (in English)

Digital Wallonia

About the policy initiative


Organisation:

  • Digital Wallonia

Category:

  • AI policy initiatives, programmes and projects

Initiative type:

  • AI use cases/projects in the public sector

Status:

  • Active

Start Year:

  • 2022

Binding:

  • Non-binding

Target Sectors:


Other relevant urls: