Name in original language
مكاتب الذكاء الاصطناعي في الجهات الحكومية
Initiative overview
As AI reshapes operations and service delivery, fragmented adoption limits value and increases risk. A dedicated AI Office enables safe, scalable and coordinated adoption by treating AI as a core organisational capability rather than isolated initiatives. It centralises oversight, standardises governance and ensures AI risks are systematically identified, assessed and mitigated, enabling consistent decision-making, clear accountability and traceability between strategy, use cases and outcomes, without owning technical development.
The AI Office serves as the single coordination point for AI activity across four domains. In strategy, it defines vision, objectives, roadmap and KPIs aligned with organisational priorities and the national AI agenda, balancing feasibility and risk. In governance, it ensures compliance with SDAIA policies, frameworks and standards while embedding risk controls and structured decision-making. In enablement, it ensures data, infrastructure, talent and processes are in place to support scalable adoption. In outcomes, it drives implementation, monitors performance and risk, and ensures delivery of measurable, sustainable impact.
The AI Office also acts as the primary interface with SDAIA, ensuring alignment with national policies and guidance. Its engagement focuses on alignment with national direction, participation in maturity and readiness assessments, coordination of adoption initiatives and structured reporting. This model strengthens oversight, accelerates adoption and embeds responsible AI practices across the entity.
Results, outcomes and impacts:
An AI Office is the entity’s central owner of AI, responsible for maturity assessments, strategic direction, coordination, governance oversight and capability enablement across the AI lifecycle, with risk assessment and mitigation embedded in decision-making and execution. It ensures AI initiatives align with entity objectives, follow structured processes, and deliver measurable impact with clear accountability, while serving as the single coordination point for all AI activity. Establishing AI Offices across government expands institutional capability, builds specialised teams, strengthens employee expertise and technical skills, and enables more effective development and deployment of AI solutions across the public sector.
