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OpenCouncil (Subnational: Municipality of Chania)


Added by:   OECD analyst
Added on:   23 Sep 2026
Updated by:   OECD analyst
Updated on:   23 Sep 2026

Municipal council meetings are the core of local democracy, yet citizens rarely engage with them. In Greece, meetings are legally public but practically inaccessible: hours of unstructured video, no searchable records, and no way to know when your neighbourhood is discussed. The 2024 OECD Survey on Drivers of Trust found that only 21% of Greeks believe they can influence government, among the lowest in Europe.

Initiative overview

Municipal council meetings are the core of local democracy, yet citizens rarely engage with them. In Greece, meetings are legally public but practically inaccessible: hours of unstructured video, no searchable records, and no way to know when your neighbourhood is discussed. The 2024 OECD Survey on Drivers of Trust found that only 21% of Greeks believe they can influence government, among the lowest in Europe.

OpenCouncil addresses this democratic information gap by converting raw meeting recordings into structured, searchable, location-aware content using AI. The platform pursues four objectives: establishing democratic transparency as default infrastructure through automated transcription, speaker identification, and searchable archives; making council proceedings comprehensible through AI-generated summaries and plain-language explanations; connecting discussions to specific streets and neighbourhoods so citizens can discover what affects their area; and proving this approach is replicable at scale through open-source licensing and infrastructure-agnostic architecture.

OpenCouncil launched in Chania, Greece, in January 2025 through a partnership between the Municipality of Chania and OpenCouncil, a non-profit technology organisation. In its first year, the platform processed over 70 meetings totalling 110+ hours. After initial website visits were lower than expected, the team adapted by building a proactive notification system. Citizens now receive WhatsApp and email alerts based on their neighbourhood or interests, shifting the model from passive availability to active engagement.

The platform also serves institutional needs: it generates official minutes automatically and provides council members with participation analytics, ensuring municipal buy-in and sustainability. Nine additional Greek municipalities adopted the platform within the first year, from the island of Samothrace, with 2,000 residents, to Athens, with more than 665,000, validating both the technical model and the financial sustainability of the open-source approach.

The platform continues to expand. Over 10 additional Greek municipalities have expressed interest in adoption. Future development includes enhanced AI accuracy, integration with participatory budgeting mechanisms, and potential adaptation for municipalities beyond Greece. All code is published on GitHub under permissive licensing, and public APIs enable developers and researchers to build on the democratic data infrastructure. The goal is for OpenCouncil to become permanent democratic infrastructure for local government, replicable by any municipality in Europe.

Other relevant details

Results, outcomes and impacts: In Chania, OpenCouncil processed 70+ meetings, totalling 110+ hours, in its first year, reducing publication time from weeks to hours and eliminating 200+ staff hours of manual transcription. Over 10,000 users across all deployments access the platform. Hundreds receive personalised neighbourhood notifications. Nine additional municipalities adopted OpenCouncil within one year, from Samothrace, with 2,000 residents, to Athens, with more than 665,000. Impact is measured through platform analytics, notification engagement, staff time saved, and adoption rate. Challenges: The core challenge is behavioural, not technical. Citizens don't spontaneously seek government information: availability alone doesn't create engagement. OpenCouncil responded with proactive WhatsApp and email notifications and direct contact with end users through in-person municipal visits and social media. A second challenge was scalability. OpenCouncil invested in building a replicable product rather than a bespoke service, standardising onboarding and automating configuration. This enabled scaling from one to ten municipalities within a year. Lessons learned: push beats pull, sustained outreach matters as much as the product, and building for replicability from the start is essential.

About the policy initiative


Category:

  • AI policy initiatives, programmes and projects

Initiative type:

  • AI use cases/projects in the public sector

Status:

  • Active

Start Year:

  • 2025

Target Sectors:


OECD AI Principles: