Name in original language
Εφαρμογή πάγιας διαδικασίας κινήτρων και ανταμοιβών των υπαλλήλων, μέσω Κρίσιμων Δεικτών Απόδοσης (KPIs) με την αξιοποίηση ΤΝ
Initiative overview
This initiative was launched to support the implementation of a permanent, performance-based system of incentives and rewards for public employees grounded in measurable results. It builds on the performance management framework introduced by Law 4940/2022, which established goal-setting, performance evaluation and the systematic use of KPIs across public administration.
While this framework generated structured performance data, an additional step was required to translate performance outcomes into fair, transparent and consistent incentive mechanisms. The initiative addresses this need by supporting the structured use of KPIs as the basis for incentives and rewards, reinforcing the link between organisational objectives, individual contribution and measurable outcomes.
Its objectives include improving objectivity and consistency in reward allocation, strengthening motivation and accountability, and enhancing trust in performance-based rewards. The framework operates across different types of public entities while preserving managerial responsibility and ensuring that all incentive-related decisions remain under human oversight. It functions not only as a remuneration mechanism but also as a management instrument supporting a performance-oriented organisational culture.
Artificial Intelligence is used strictly as a decision-support tool to analyse performance data, identify trends and provide structured insights to managers. AI does not automate decisions on incentives or rewards; rather, it supports informed judgement by facilitating consistent interpretation of KPIs and performance results. This approach is aligned with the Ministry’s broader strategy for the responsible and human-centric use of AI and builds on earlier AI-supported initiatives in goal-setting and performance evaluation.
Implementation is supported through the development of a dedicated digital solution following a competitive procurement process, designed to integrate with existing HRM and performance management systems. This integration supports scalability, interoperability and consistent application of KPI and reward criteria across public administration.
Governance arrangements, common definitions and guidance mechanisms are incorporated to ensure uniform implementation and reduce fragmentation. The project is financed by the Recovery and Resilience Facility, reflecting its strategic role in modernising performance management practices.
Over time, the initiative is expected to become a core component of the public-sector performance management architecture. It builds directly on the first implementation cycle of the goal-setting and evaluation framework and represents the next step in linking performance measurement with incentives and rewards. Continuous refinement based on performance data and implementation feedback supports a more results-oriented, transparent and motivating administrative culture.
