Name in original language
IA para servicios gubernamentales digitales resilientes
Initiative overview
The Province of Córdoba’s citizen‑facing digital infrastructure supports services such as digital identity (Ciudadano Digital – CiDi), online procedures, payments and public information portals for more than 3.8 million residents. Ensuring their continuous availability has become a major governance challenge. To strengthen resilience, the Sub‑secretariat of Technological Infrastructure developed an autonomous AI‑agent ecosystem that monitors, diagnoses and supports incident resolution across the province’s cloud environment. Operating across 66 AWS accounts, the system provides continuous monitoring, faster response times and full auditability of every automated action, directly improving the reliability of essential public services.
The solution is built as an ecosystem of AI agents running on AWS, using Anthropic’s Claude models through Amazon Bedrock so that all inference remains within the province’s cloud environment. Claude Sonnet performs minute‑by‑minute monitoring and first‑line analysis, while Claude Opus conducts deeper diagnostics and produces technical reports. Applications are evaluated across five dimensions—connectivity, HTML structure, content integrity, error detection and external resources—to generate a configurable health score. When the score drops below the alert threshold, a specialized agent initiates a structured seven‑stage workflow covering detection, diagnosis, planning, execution, validation, resolution and closure. All steps are documented in real time, and automated summaries are shared with technical and executive stakeholders.
The architecture was designed with transparency and accountability at its core. All inference takes place within Córdoba’s AWS boundary, with CloudTrail logging and IAM‑based access controls aligning the AI layer with existing infrastructure governance. This ensures that every AI‑driven action is auditable to the same standard as any other infrastructure change, a requirement that shaped the model and platform selection. The broader initiative forms part of Córdoba’s strategy to reinforce resilient digital‑government infrastructure in an increasingly digital society.
The project’s development independently arrived at a “read‑only first” deployment model, prioritizing diagnostic capability before allowing any automated changes. This approach was later validated externally when AWS announced its DevOps Agent in December 2025 with an identical philosophy—confirming Córdoba’s alignment with global best practice in responsible agentic AI. The province is committed to regional knowledge sharing. An interactive infographic documents the workflow, and the team is prepared to share its risk matrix, governance framework and 23‑item documentation standard with peer governments.
