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Jaque and Services Guide


Added by:   National contact point
Added on:   09 Jul 2025
Updated by:   OECD analyst
Updated on:   09 Jul 2025

Jaque is an AI-based virtual clerk to guide citizens through the digital catalogue that centralises all information regarding public services offered by the State Government of Alagoas.

Name in original language

Jaque and Services Guide

Initiative overview

Jaque is a virtual clerk based on AI made to guide citizens through Services Guide, a digital catalogue that centralises all information regarding public services offered by the State Government of Alagoas. Services Guide provides a step-by-step explanation for each service provided by each public agency. It contains information such as the length of processes, documents needed, location and operation time of agencies, availability of services and so on.The initiative aims to provide faster information to citizens regarding the functioning of public services.

Name of responsible organisation (in English)

To be determined

About the policy initiative


Organisation:

  • To be determined

Category:

  • National – AI policy initiatives, regulations, guidelines, standards and programmes or projects

Participating organisations:


Participating countries:


Status:

  • Inactive – initiative not initiated

Start Year:

  • 2018

Binding:

  • Non-binding

Target Sectors:


Other relevant urls: