The OECD.AI Policy Navigator

AI-driven project to digitise handwritten complaint reports in the public administration’s Yellow Book, aiming to reduce processing time, enhance evaluation standards, and extend electronic support for complaints. The Yellow Book (Livro Amarelo) is a public administration tool that allows citizens to submit complaints, suggestions, and compliments regarding public services. It serves as a formal channel for feedback, helping to improve the quality and accountability of public administration.

Over the next two years, the AEXCIA platform, an AI-powered consumer experience management tool, will automate the handling of citizens’ complaints and information requests while analysing consumer behaviour, particularly on social networks. Designed to enhance efficiency, AEXCIA will support regulatory and supervisory activities by providing insights into consumer satisfaction and company conduct, ultimately improving consumer experience management through advanced AI capabilities.

The Portuguese AGRIculture Data SPACE consortium was created to support the digitalisation of agriculture in Portugal. It focuses on developing a Data Space to collect, manage, and share agricultural data. The initiative helps improve efficiency, decision-making, and innovation in the agricultural sector

This initiative aims to accelerate the digital transformation and digitalisation of science and the services that support the National Scientific and Technological System. The programme includes the completion of 94 projects funded under the AI and Data Science R&D Projects Programme in Public Administration, as well as the availability of 50 new courses offered through the national platform for massive open online courses (MOOCs).

The Science+Training Programme is a national initiative in Portugal aimed at enhancing the innovation and entrepreneurship ecosystem within higher education institutions. It provides funding to support basic research, promote knowledge transfer, reduce researcher precariousness, and strengthen the link between companies and society. Key components include the ERC-Portugal and FCT-Tenure programmes, which focus on talent attraction, retention, and the stabilization of scientific careers.

SPMS (Serviços Partilhados do Ministério da Saúde) is developing a health data lake and access portal to support value-based healthcare, enhance data accessibility, and enable interoperability. This initiative aims to facilitate the secondary use of health data for innovation, epidemiological analysis, and research, driving advancements in healthcare services and products.

This strategy aims to enhance Portugal's semiconductor sector, contributing to EU resilience and strategic autonomy. It is managed by the Foundation for Science and Technology (FCT) and the National Innovation Agency (ANI). It also sets strategic actions to increase industrial involvement and promote national scientific and technological advancements in innovative fields.

This project aims to develop 20 guidelines and technical specifications to support the implementation of the European Health Data Space (EHDS2) regulation. It focuses on standardising metadata through the adoption of health DCAT-AP, harmonising de-identification procedures, and ensuring interoperability for seamless data sharing among health data access bodies, data holders, and users within the HealthData@EU ecosystem.