The OECD.AI Policy Navigator

The AI Experience Lab is a capacity-building initiative of the National Institute of Administration where public organisations can safely experiment with AI for real public service needs. It follows three phases — ideation, training and deployment — combining a 90-hour certified training programme with hands-on experimentation, in collaboration with leading national universities and major technology consulting firms. Participants finish the Lab with a PoC, functional prototype or MVP.

Portugal’s National Data Strategy aims to create a collaborative data ecosystem that promotes data altruism and drives innovation. It focuses on ethical data management, stakeholder collaboration, and continuous monitoring of data initiatives to assess their societal and economic impact.

AI-driven project to digitise handwritten complaint reports in the public administration’s Yellow Book, aiming to reduce processing time, enhance evaluation standards, and extend electronic support for complaints. The Yellow Book (Livro Amarelo) is a public administration tool that allows citizens to submit complaints, suggestions, and compliments regarding public services. It serves as a formal channel for feedback, helping to improve the quality and accountability of public administration.

Over the next two years, the AEXCIA platform, an AI-powered consumer experience management tool, will automate the handling of citizens’ complaints and information requests while analysing consumer behaviour, particularly on social networks. Designed to enhance efficiency, AEXCIA will support regulatory and supervisory activities by providing insights into consumer satisfaction and company conduct, ultimately improving consumer experience management through advanced AI capabilities.

The Portuguese AGRIculture Data SPACE consortium was created to support the digitalisation of agriculture in Portugal. It focuses on developing a Data Space to collect, manage, and share agricultural data. The initiative helps improve efficiency, decision-making, and innovation in the agricultural sector

SPMS (Serviços Partilhados do Ministério da Saúde) is developing a health data lake and access portal to support value-based healthcare, enhance data accessibility, and enable interoperability. This initiative aims to facilitate the secondary use of health data for innovation, epidemiological analysis, and research, driving advancements in healthcare services and products.

This strategy aims to enhance Portugal's semiconductor sector, contributing to EU resilience and strategic autonomy. It is managed by the Foundation for Science and Technology (FCT) and the National Innovation Agency (ANI). It also sets strategic actions to increase industrial involvement and promote national scientific and technological advancements in innovative fields.

This project aims to develop 20 guidelines and technical specifications to support the implementation of the European Health Data Space (EHDS2) regulation. It focuses on standardising metadata through the adoption of health DCAT-AP, harmonising de-identification procedures, and ensuring interoperability for seamless data sharing among health data access bodies, data holders, and users within the HealthData@EU ecosystem.