The OECD.AI Policy Navigator

A satellite-based AI system was developed for the public water management authority JP “Vode Vojvodine” to detect waterlogging and map risk areas across Vojvodina, helping them make faster and more informed decisions. The platform combines satellite images, weather data and soil information to identify where excess water may cause damage. It was created to reduce agricultural losses and support better planning, prevention and response to extreme weather conditions.

This initiative aims at the development and deployment of sovereign, state-operated AI assistants across public administration websites and portals to support citizens with information and public services. It addresses service accessibility and contact centre capacity by providing faster and more reliable digital assistance.

The initiative is a flexible module for automatic text correction, designed to improve efficiency, quality, and reliability in writing and communication. While targeted at “JP Službeni Glasnik”, it potentially benefits institutions, professionals, and anyone working with Serbian-language content. Developed to address the need for accurate OCR and text analysis, it opens opportunities for integration with existing tools and broader language applications.

VodostAI is a software platform that uses AI and data from IoT sensors to help predict floods and support early warnings. It helps water authorities, municipalities, and emergency services prepare and respond sooner, reducing damage and risk to people. It was developed to improve forecasting and decision-making where data are limited or arrive too late for effective action.

This initiative develops and strengthens Science and Technology Parks in Serbia as innovation infrastructure for AI development, providing specialised infrastructure, mentoring, and support services for AI start-ups and innovative companies. By fostering collaboration with research and higher education institutions, it accelerates AI-based entrepreneurship, supports commercialisation of AI solutions, and drives economic growth, employment, and the adoption of advanced technologies nationwide.

The initiative leverages artificial intelligence and big data analytics to strengthen risk based approaches to personal income tax compliance. By identifying atypical taxpayer behaviour, it supports more targeted audits and efficient allocation of enforcement resources. The project contributes to the broader modernisation of the Serbian Tax Administration and promotes evidence based policymaking in tax administration.

The initiative uses artificial intelligence to predict daily water inflows into reservoirs in the Drina River basin. It helps water managers and energy operators plan more effectively. It was developed to improve forecasting accuracy and support better decision making in water and energy management.

Posta Kopilot is an AI-powered mobile application that assists postal workers with manual mail sorting at the National Post of Serbia (Pošta Srbije), which processes over 2.1 million pieces daily. By interpreting address information and guiding sorting decisions in real time, it has increased sorting efficiency by over 20% and cut new-employee onboarding from several months to a few weeks. Developed through Serbia's Innovation Fund GovTech programme with LambdaWorks.

The Strategy for the Development of AI in the Republic of Serbia defines objectives and measures for the development of AI whose implementation should result in economic growth, improvement of public services, advancement of scientific staff, and development of skills for the jobs of the future.

Designing, harmonizing, developing and functioning of eGovernment and information systems, as well as infrastructure of state administration bodies and Government services;Development and implementation of standards when introducing information and communication technologies in state administration bodies and Government services, as well as support in the application of information and communication technologies in state administration bodies

Designing, harmonizing, developing and functioning of eGovernment and information systems, as well as infrastructure of state administration bodies and Government services;Development and implementation of standards when introducing information and communication technologies in state administration bodies and Government services, as well as support in the application of information and communication technologies in state administration bodies and Government services

The Program for Development of Projects in the Field of Artificial Intelligence is implemented under two sub-programs, one intended for fundamental and the other for applied research in the field of artificial intelligence. The Program aims to enhance excellence and relevance of the scientific research in the domain of artificial intelligence in the Republic of Serbia, as well as to support implementation of the scientific results in economic development of the Republic of Serbia

MoU signed in 2016. between Serbia and Korea, in the field of eGovernment. Establishing the foundation needed for the development and testing of AI-based solutions.Revision and improvement of the legal framework for data ownership and sharing.AI service status anlysis and identification of candidate AI services for development and structuring.Developing the Action plan for the identified AI services.

The Office for IT and eGovernment has established a State Data Center which is, in terms of technical and security standards, one of the most modern in the region and stores the key information and communication infrastructure of the Republic of Serbia. The Center meets the Tier 3+ standard, and the Center's services are provided in accordance with the ISO 27001 security standard, ISO 9001 quality standards, as well as with the quality of service provision, ISO 20000.

CDT is the main driving force for coordinating and implementing digital transformation in all industries within the private sector, with a special focus on small and medium-sized enterprises.

Project financing is implemented in a manner that ensures competitiveness, quality, practical value, transparency, and the functionality of the results. Programs of the Science Fund support the professional development of researchers, integration into the international scientific and technological projects, and cooperation with the scientific diaspora and industry. Additionally, the programs ensure the protection of property rights for research results, protection of intellectual property,

This regulation is envisaged by the latest amendments to the Law on Traffic Safety and Roads (hereinafter: ZOBS) and will provide a clear and predictable procedure for persons who want to test vehicles with an automated driving system in real traffic.

In 2019, the Serbian government adopted a Strategy for the Development of AI for the period 2020-2025. Through a dedicated project, UNDP has been actively supporting the government's ambitious AI agenda, which has included things like establishing the AI Institute and adopting an Ethical framework for Responsible AI Development. Despite substantial progress, there is still a need for ongoing dialogue regarding the possible benefits and risks associated with rapidly advancing technology

Gathering parts of the ecosystem with the aim of collaborating among participants-experts from different fields, sharing of ideas, developing skills and creating the best possible AI ecosystem.

The University of Novi Sad (Faculty of Technical Sciences and Faculty of Sciences), the University of Kragujevac, and the University of Ni (Faculty of Sciences and Mathematics and Faculty of Electronics) will offer master's degree programs in artificial intelligence for the first time in 2021.