Name in original language
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Initiative overview
The AI triage project by Huisartsencoöperatie West-Brabant (HCWB) aims to support general practitioners by automating parts of the patient intake and assessment process. The tool is designed to reduce administrative workload, improve workflow efficiency, and enhance job satisfaction among GPs. By using AI to assist in initial triage, the system helps prioritize cases, streamline communication, and ensure patients are directed to appropriate care pathways more quickly. The broader goal is to improve access to care while maintaining quality and reducing pressure on primary care services.

























