The OECD.AI Policy Navigator

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AI-Triage for General Practitioners


Added by:   National contact point
Added on:   06 Oct 2025
Updated by:   OECD analyst
Updated on:   25 Dec 2025

Huisartsencoöperatie West-Brabant (HCWB) began rolling out an general practitioner AI triage tool to reduce administrative workload and improve the job satisfaction of general practitioners.

Name in original language

-

Initiative overview

The AI triage project by Huisartsencoöperatie West-Brabant (HCWB) aims to support general practitioners by automating parts of the patient intake and assessment process. The tool is designed to reduce administrative workload, improve workflow efficiency, and enhance job satisfaction among GPs. By using AI to assist in initial triage, the system helps prioritize cases, streamline communication, and ensure patients are directed to appropriate care pathways more quickly. The broader goal is to improve access to care while maintaining quality and reducing pressure on primary care services. 

Name of responsible organisation (in English)

Huisartsencoöperatie West-Brabant (HCWB)

About the policy initiative


Organisation:

  • Huisartsencoöperatie West-Brabant (HCWB)

Category:

  • AI policy initiatives, programmes and projects

Initiative type:

  • Initiative to foster access to AI compute capacity

Status:

  • Active

Start Year:

  • 2021

Binding:

  • Non-binding