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Overview National International All initiatives

Use of AI in Business Intelligence System Skrinja

https://nio.gov.si/en/products/skrinja%2B20%2Bsistem%2Bposlovne%2Banalitike?release=

National contact point

01 Oct 2025

OECD analyst

23 Oct 2026

Skrinja is Slovenia’s national Business Intelligence (BI) and AI-enabled analytics platform, supporting evidence-based decision-making and policymaking across Slovenian public administration. It provides strategic KPI dashboards, advanced analytics, standardized reports, real-time reporting, interactive visualizations and predictive analytics, transforming administrative data into actionable insights.

Name in original language

Uporaba umetne inteligence v poslovno inteligenčnem sistemu Skrinja

Initiative overview

Skrinja is operating in a secure GDPR-compliant government environment since 2020 and integrates major national datasets, including the Common Agricultural Policy (covering over 90,000 farms), Administrative Procedures (more than 1 million cases annually), Market and Health Inspections, Public-Sector Salaries (over 180,000 employees and 2,000 budget users), Public Procurement, the Central Personnel Registry and Public Funding Programmes. In 2026, Skrinja Open was launched to provide citizens, businesses, researchers and journalists with direct access to public procurement analytics, strengthening transparency, accountability and data-driven governance.

Skrinja as Business Intelligence (BI) platform (with data warehouse and UI ML supported predictive analytics) contributes to public value by enabling more transparent, accountable and evidence-based governance. It addresses the need for integrated and reliable data to support strategic decision-making, transforming administrative data into actionable insights for better public policies and more effective use of public resources.

Beyond transparency, Skrinja supports proactive policymaking through AI-powered predictive analytics. For example, machine-learning models help identify farms at risk of abandonment, enabling authorities to implement targeted measures before problems materialise. Combined with real-time monitoring of operational workloads and performance indicators, Skrinja allows public bodies to respond more quickly to emerging challenges, optimise resource allocation, and improve service delivery for citizens.

By transforming complex data into accessible and actionable information, Skrinja Open strengthens transparency and evidence-based governance (https://ejn.gov.si/skrinja.html, https://ejn.gov.si/skrinja/skrinjaeng.html). Skrinja also incorporates advanced AI and machine-learning capabilities, currently supporting the Common Agricultural Policy through predictive analytics covering more than 90,000 farms - over 80% of all farms in Slovenia. A predictive model based on XGBoost has been successfully implemented to identify farms at risk of abandonment, enabling early intervention and the development of targeted policy measures. The model analyses historical data and key farm characteristics to estimate risk levels, providing decisionmakers with valuable foresight through dedicated analytical dashboards. Building on this approach, similar predictive models are planned for other domains, including public procurement, administrative procedures, and inspection activities, further enhancing data-driven policymaking across the public sector.

Name of responsible organisation (in English)

Ministry of the Interior and Public Administration of Republic Slovenia

Other relevant details

By combining secure data management, advanced analytics, openness, and AI-driven insights, Skrinja has become a key enabler of evidence-based, transparent, and future-oriented public administration in Slovenia. Skrinja has successfully achieved its objectives and become a trusted analytical platform for evidence-based decision-making across Slovenian public administration. User satisfaction is demonstrated through continuous use of the platform, regular feedback, and ongoing requests for new functionalities and enhancements. To promote transparency and the reuse of public-sector data, Skrinja Open provides public access to public procurement data through interactive dashboards and downloadable datasets, covering a sector that accounted for over 15.5% of Slovenia’s GDP in 2025. The first publicly available use case, awarded public procurement contracts, helps public authorities, businesses, researchers, and citizens gain clear insights into public spending and procurement trends.

About the policy initiative

Slovenia

Organisation:

Ministry of the Interior and Public Administration of Republic Slovenia

Category:

AI policy initiatives, programmes and projects

Initiative type:

AI use cases/projects in the public sector

Status:

Active

Start Year:

2026

Binding:

Non-binding

Target Sectors:

OECD AI Principles:

2.3 Shaping an enabling interoperable governance and policy environment for AI

Other relevant urls:

https://oecd-opsi.org/innovations/skrinja-chest-using-emerging-technologies-for-better-digital-public-services-and-data-driven-decision-making-in-slovenia/

Automatic AI-powered mail categorisation

The purpose of the solution is to establish a system for the automatic sorting of incoming mail and documents using AI in IS KRPAN. In the initial phase, it will be used by the Ljubljana Administrative Unit and is expected to increase document-processing efficiency, reduce manual intervention, shorten mail-processing times, lower the risk of errors, increase employee productivity and optimise operating costs, thereby benefiting employees and citizens.

Start year: 2026