In December 2023, the platform Pladenj, a common central data exchange platform to facilitate seamless data and document exchange across many diverse systems and life events within the public administration, which since 2018 employs advanced AI machine learning techniques (to distribute network traffic for rush hour events between the application servers and their visitors), was upgraded to support cross-border exchanges in alignment with the EU Single Digital Gateway Regulation.
Name in original language
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Initiative overview
Slovenia’s Pladenj platform serves as the central hub for data and document exchange across public administration systems, helping to streamline processes tied to key life events. Since 2018, it has used AI and machine learning to manage heavy traffic loads during peak periods, improving system efficiency and reliability. In December 2023, the platform was upgraded to enable cross-border exchanges, aligning national digital services with the EU Single Digital Gateway Regulation and supporting more integrated public services across the EU.
Name of responsible organisation (in English)
Ministry of Public Administration of the Republic of Slovenia
