The OECD.AI Policy Navigator

The Government has decided to assign 25 national authorities to report on their use of AI. The assignment includes reporting on what collaborations exist with other authorities and what training or other competence-enhancing initiatives have been offered to the staff. The authorities must also report on the challenges linked to ethics, regulation and security.

The project aimed to create a comprehensive overview of all AI systems used in federal public administration in 2023. The survey data will help identify challenges and risks related to AI in the public sector. Over five months, 31 AI-related projects were identified across various ministries: 17 operational AI systems, 10 AI research projects, 3 chatbots, and 1 guideline for AI in public administration. This project also serves as preparatory work for the AI Map (KI-Landkarte) initiative.

Using open data, generate multidimensional analyses with predictive behaviours.

streamline digital services to help taxpayers and businesses to interact with the tax authorities.

To be determined

To be determined

Detection of fraud in sick leave in the Education sector

The Berufsinfomat uses the possibities of GenAI (LLM) to inform the public and interested parties about job profiles, education and trainings. Due its nature it allows to access information in several languages with questions and answers which otherwise would be spread over three databases and in German only. It's available for everyone with internet access and of course for all employees of the AMS itself.

mAigov is an AI-powered digital assistant integrated into Greece's unified public administration portal, gov.gr. Launched in December 2023 by the Ministry of Digital Governance, mAigov aims to streamline citizens' interactions with public services by simplifying access to information and procedures.

Pair is a suite of applications and infrastructure designed to allow officers and agencies to use large language models productively and safely in their work.

The SRIJ receives approximately 2,000,000 records daily in its database, which map all activities carried out by online players on licensed national websites. The majority of these records are related to the gambling activity of these players, providing detailed information about all bets made on a daily basis by each active player.

A series of use cases of AI in the Brazilian public sector.

Grants4Companies is an application in the Austrian Business Service Portal, the main point of contact between businesses and Austrian public administration. It uses methods of symbolic AI to display a list of grants, which match the logged-in business based on its data available in the registries of public administration. The internal representation of the grants also enables analysis of the landscape of Austrian business grants.

MSO OneService chatbot enables citizens to easily lodge a case and provide additional, crucial information about the complaint through commonly used social messaging apps, such as WhatsApp and Telegram.

The Federal Ministry of Labour and Social Affairs (BMAS), the Federal Ministry for Family Affairs, Senior Citizens, Women and Youth (BMFSFJ) and the Federal Ministry for the Environment, Nature Conservation, Nuclear Safety and Consumer Protection (BMUV) have joined together to develop Civic Coding - the innovation network for the common good.

In accordance with the goals and measures of the Strategy for the Development of AI in the Republic of Serbia for the Period 2020-2025. In 2021, the Government of the Republic of Serbia provided the National Platform for AI (AI Platform), which is located in the State Data Center in Kragujevac.

Objectives:- To support the automation of administrative procedures using AI-based services based on a language processing technology for the Hungarian language.- To collect both oral and written training data sets to train the language processing technology tool.- To develop a telephone-based customer service for the public administration using AI solutions.

Estonia has implemented a great number of AI projects across the public sector and has a database of the use cases.

Development of an AI platform for universal use within the federal revenue administration. The platform can be used in various AI projects of the federal revenue administration and allows for a comprehensive portfolio of AI technologies.

Colombia promotes the development of solutions for problems caused by the COVID-19 pandemic and other acute respiratory infections (ARIs) with a great impact on public health, through the selection and funding of AI projects that promote scientific and technological results in the diagnosis, treatment, mitigation and monitoring of the corresponding diseases.